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- Tasks: Provide excellent customer service at checkouts and assist with payments.
- Company: Woolworths Group is a leading supermarket chain in New Zealand, dedicated to improving Kiwi lives.
- Benefits: Enjoy discounts, career growth opportunities, and a supportive team culture.
- Why this job: Join a diverse team, make a real impact, and enjoy a fun work environment.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
- Other info: Flexible working hours and a commitment to inclusivity for all applicants.
Join to apply for the Checkout Operator role at Woolworths Group. Working with Woolworths Supermarkets New Zealand, we have made it our mission to make Kiwi lives a little better every day. We are friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you will be working with a business that touches the lives of three million New Zealanders a week.
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
About the Role:
We are looking for a Checkout Operator to join our Woolworths New Zealand team. We are proud of the diversity of our team and the roles they play in running our store - this role is great for anyone looking to refine their craft.
What You’ll Do:
- Face to face customer service at checkouts
- Manage cash and EFTPOS payments
- Help our customers by being knowledgeable about our products and services in our store
- Help us stick to the rules around the sale of age restricted goods, such as tobacco and alcohol
- Assist customers through our self-service checkouts
About You:
- Understands good customer service
- Help us make customer first decisions aligned to our processes and systems
- Work well within our team and communicate effectively
- A willingness to work on your feet for the duration of your shift
- A friendly smile and welcoming attitude
Our Benefits:
Our Team Members Are At The Heart Of Everything We Do And We’re Always Looking For Ways To Support Your Career Journey And Reward Great Work Including:
- Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery.
- Banking and insurance (health, life etc) discounts
- Global and local career opportunities
- Endless possibilities with Woolworths Group
We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.
We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.
Checkout Operator employer: Woolworths Group
Contact Detail:
Woolworths Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Checkout Operator
✨Tip Number 1
Familiarise yourself with Woolworths' values and culture. They emphasise customer service, teamwork, and a friendly attitude, so be prepared to demonstrate how you embody these traits during your interactions.
✨Tip Number 2
Practice your communication skills. As a Checkout Operator, you'll be interacting with customers regularly, so being able to engage in friendly conversation and handle queries efficiently will set you apart.
✨Tip Number 3
Show your willingness to learn about the products and services offered at Woolworths. Being knowledgeable will not only help you assist customers better but also demonstrate your commitment to the role.
✨Tip Number 4
Be ready to discuss your ability to work in a fast-paced environment. Checkout Operators need to manage transactions quickly while maintaining excellent customer service, so share any relevant experiences that highlight your efficiency.
We think you need these skills to ace Checkout Operator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Woolworths Group is looking for in a Checkout Operator. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples that demonstrate your ability to work well in a team and provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Woolworths Group's commitment to diversity and customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Woolworths Group
✨Showcase Your Customer Service Skills
As a Checkout Operator, you'll be interacting with customers constantly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations with a friendly attitude.
✨Demonstrate Teamwork
Woolworths values collaboration and communication within their teams. Be ready to discuss your experiences working in a team environment and how you contribute to a positive workplace culture.
✨Know the Products
Familiarise yourself with the types of products sold at Woolworths, especially age-restricted goods like tobacco and alcohol. Showing that you have done your homework will demonstrate your commitment to the role and your willingness to learn.
✨Bring a Positive Attitude
Woolworths is looking for someone with a friendly smile and welcoming attitude. Make sure to convey your enthusiasm for the role during the interview. A positive demeanour can make a significant difference in how you're perceived.
