At a Glance
- Tasks: Lead global eCommerce operations and optimise our Shopify platform for a premium bedding brand.
- Company: Join Woolroom, a vibrant and eco-friendly leader in natural bedding products.
- Benefits: Enjoy a competitive salary, hybrid working, and generous employee discounts.
- Other info: Opportunity for career growth and collaboration with international teams.
- Why this job: Make a real impact in a fast-growing company while enhancing customer experiences.
- Qualifications: 5+ years in eCommerce management with strong Shopify Plus experience required.
The predicted salary is between 50000 - 60000 £ per year.
Global eCommerce Manager – Maternity Leave Cover
Contract Type: Fixed Term – Maternity Leave Cover (approx. 12 months)
Hours: Full Time – 37.5 hours per week
Location: Hybrid / Oakham (Rutland)
Salary Range: £50 - 60K pa
Reporting To: Managing Director
About Woolroom
Woolroom is a young, vibrant, multinational, and growing business committed to providing eco-friendly, premium, high-quality wool bedding and sleep products that enhance the comfort and health of our customers delivering better sleep, naturally. As a leader in natural bedding, mattresses, and accessories, we pride ourselves on sustainability and innovation in the wool industry.
About the Role
We are seeking an experienced Shopify Plus eCommerce Manager to join us on a fixed-term basis, covering a period of maternity leave for approximately 12 months. This is a genuine opportunity to step into an impactful, commercially critical role within a fast-growing brand from day one.
You will be responsible for overseeing and optimising our global online store operations and site development. The successful candidate will bring a strategic mindset, deep hands-on Shopify Markets experience, and a passion for delivering outstanding customer experiences, all aligned with Woolroom's brand identity and growth goals.
You will support and underpin the Global Growth & Marketing team by achieving and exceeding its Global eCommerce objectives, in our major markets of US, UK and Canada. You will be expected to visit our Charlotte, USA based office every quarter to work closely with our North American team.
This is a broad ranging position with significant impact, offering senior level exposure and genuine opportunities to make your mark during the contract period.
Key Responsibilities
- Platform Management & Innovation: Managing a small team, oversee the Shopify platform day-to-day, managing API integrations, apps, promo/discount engines, and any tools that keep the store running smoothly. Stay current with eCommerce trends and Shopify updates to continually evolve our approach.
- Strategy & Project Management: Drive the planning and delivery of digital marketing campaigns, site developments, and platform change-overs, keeping projects on track, stakeholders aligned, and executions on time. Set clear objectives across traffic, customer acquisition, retention, and revenue growth, and ensure the team is set up to deliver against them.
- Customer Experience & CRO: Ensure the store delivers a seamless experience across all devices, leading UX, site design, checkout optimisation, and page speed. Use A/B testing, personalisation, and customer feedback to drive continuous improvement in conversion rates.
- Analytics & Reporting: Monitor KPIs, track performance trends, and use data to inform decisions. Utilise analytical tools to understand user behaviour and identify areas for improvement.
- Team, Compliance & Security: Collaborate with internal teams and external partners to keep eCommerce aligned with wider business goals. Ensure compliance and maintain appropriate security measures to protect customer data.
- Team Leadership: You will be supported by a small team who deliver day-to-day execution across campaigns and content. You'll provide direction and guidance to ensure their work aligns with broader eCommerce objectives, while keeping their workload focused and manageable.
What We're Looking For
Key Characteristics:
- Analytical and problem-solving mindset, with the ability to make data-driven decisions
- Agile, adaptable, and comfortable navigating a dynamic global eCommerce landscape
- Results-oriented, with a focus on achieving and exceeding commercial targets
- Excellent interpersonal and communication skills, able to collaborate effectively at all levels
- Self-motivated and organised, with strong attention to detail
- Confident leader with strong decision-making capability
- Assured and assertive, with a strategic planning and execution focus
Required Qualifications & Experience:
- Minimum 5 years of experience in global eCommerce operations management (required)
- Proven experience managing Shopify Plus platforms, including third-party integrations and apps (required)
- Experience of managing external development partners
- Strong analytical skills and experience with eCommerce analytics tools
- Excellent project management skills in a fast-paced environment
- Strong cross-functional communication and collaboration skills
What We Offer:
- Competitive salary and performance-based bonuses
- Pension
- Hybrid working – minimum 3 days (ideally full time) in our Rutland office
- Generous employee discounts on Woolroom products
- On-site parking
- Cycle to work scheme
Please note: This is a fixed-term position covering a period of maternity leave. The expected contract duration is approximately 12 months, with an anticipated start date of early to mid-August 2025. Exact dates to be confirmed.
Global E-Commerce Manager (Maternity Cover) in Oakham employer: Woolroom
Woolroom is an exceptional employer that fosters a vibrant and innovative work culture, prioritising sustainability and employee growth. With a competitive salary, hybrid working options, and generous discounts on premium products, employees are empowered to thrive in their roles while contributing to a meaningful mission of enhancing sleep quality through eco-friendly bedding solutions. The opportunity to collaborate with a dynamic team and engage with international markets adds unique advantages to this role, making it a rewarding experience for the right candidate.
StudySmarter Expert Advice🤫
We think this is how you could land Global E-Commerce Manager (Maternity Cover) in Oakham
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Woolroom is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Woolroom and demonstrate your commitment to the field.
We think you need these skills to ace Global E-Commerce Manager (Maternity Cover) in Oakham
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Global E-Commerce Manager (Maternity Cover) at Woolroom, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Global E-Commerce Manager (Maternity Cover) at Woolroom. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Woolroom
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
