FOOD AND BEVERAGE SUPERVISOR in Fowey

Fowey Hall Hotel, part of the Luxury Family Hotels group, is a luxury family-focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality. Our commitment to excellence extends to every aspect of our operation, including our food and beverage services.

We are currently seeking a dedicated and experienced Food & Beverage Supervisor to join our dynamic team. The F&B Supervisor will play a crucial role in supporting the management team in day-to-day operations of the restaurant, encouraging your team members, taking and delivering guest orders, anticipating guests' needs and always going the extra mile. This is a permanent position, at 24 hours per week (including weekends), with an hourly rate of £13.40 - plus generous service charge and a brilliant benefit package.

Responsibilities:

• Supervise and coordinate daily F&B operations, including breakfast, lunch, dinner, and special events.
• Lead by example in providing exceptional service, training and motivating the F&B staff to deliver high-quality service and exceed guest expectations.
• Assist in the recruitment, onboarding, and performance management of F&B team members.
• Handle guest enquiries, complaints, and special requests in a professional and timely manner.
• Collaborate with the kitchen team to ensure seamless communication and coordination between front and back of house.
• Maintain cleanliness and hygiene standards, adhering to health and safety regulations.
• Monitor stock levels, place orders, and ensure efficient stock rotation to minimise waste.

Requirements:

• Previous experience in a supervisory role within the hospitality industry, preferably in F&B operations.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities, with a passion for delivering exceptional service.
• Knowledge of food and beverage service techniques, wine pairing, and menu offerings.
• Attention to detail and organisational skills, with the ability to multitask and prioritise workload.
• Flexibility to work evenings, weekends, and holidays as required.

Why work with us?

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday.
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme.
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages.
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family.

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.