At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the Luxury Family Hotel Group at the stunning Fowey Hall Hotel.
- Benefits: Enjoy competitive salary, extra holiday for your birthday, and amazing discounts.
- Other info: Opportunities for training, development, and a supportive work environment.
- Why this job: Be part of a dedicated team in a beautiful coastal setting, making guests feel at home.
- Qualifications: Experience in luxury hotel housekeeping and strong leadership skills required.
The predicted salary is between 27259 - 27259 £ per year.
Fowey Hall Hotel, nestled on the breathtaking Cornish coast, is a luxurious haven of charm. Steeped in history and surrounded by stunning landscapes, our hotel has become synonymous with excellence in natural hospitality. We are currently seeking a dedicated and experienced Deputy Head Housekeeper to join the team at Fowey Hall, ensuring that our guests experience the epitome of comfort and cleanliness during their stay.
As Deputy Head Housekeeper, you will play a pivotal role in supporting the Head Housekeeper to oversee the daily operations of our housekeeping department. You will ensure the highest standards of service, contributing to the overall success of Fowey Hall Hotel. The ideal candidate will have a proven track record in housekeeping in a supervisory capacity, a passion for delivering outstanding customer service, and the ability to lead a team to success.
Key Responsibilities- Assist the Head Housekeeper in managing and supervising the housekeeping team, ensuring they adhere to the hotel's standards and procedures.
- Oversee the cleaning and maintenance of guest rooms, public areas, and back-of-house spaces to ensure they are immaculately presented.
- Train and mentor housekeeping staff, providing guidance on best practices, health and safety and customer service.
- Conduct regular inspections to ensure quality control and compliance with health and safety regulations.
- Collaborate with the Head Housekeeper to develop and implement innovative initiatives to enhance the guest experience and streamline operations.
- Previous experience in a supervisory role within a housekeeping department within a luxury 4 or 5 star hotel.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Knowledge of housekeeping and maintenance procedures, health and safety regulations.
- Knowledge of managing rotas and payroll and some experience in ordering and managing stock.
- Exceptional attention to detail and organisational skills, working to tight timeframes, enjoying a physical job role.
- Training and development is central to life at LFH, it’s something we truly value.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Help@Hand – Our online health and wellbeing service – Get same day remote GP appointments, mental health support and physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced maternity and paternity packages.
- Paid day off for volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off food and beverage and the spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Deputy Head Housekeeper: Luxury Hotel Ops Lead in Fowey employer: Woolley Grange
Fowey Hall Hotel, located on the stunning Cornish coast, is an exceptional employer that prioritises employee development and well-being. With a strong focus on training and mentorship, our team members enjoy a supportive work culture, competitive benefits including enhanced maternity and paternity packages, and unique perks such as discounted hotel stays and an extra day off for their birthday. Join us in delivering outstanding hospitality while thriving in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper: Luxury Hotel Ops Lead in Fowey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you get the chance, offer to do a trial shift or a shadowing day at Fowey Hall. It’s a great way to demonstrate your expertise and fit for the team while getting a feel for the hotel’s vibe.
✨Tip Number 3
Prepare for the interview by researching Fowey Hall’s values and recent initiatives. Tailor your answers to show how your experience aligns with their commitment to excellence in hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fowey Hall family.
We think you need these skills to ace Deputy Head Housekeeper: Luxury Hotel Ops Lead in Fowey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Deputy Head Housekeeper role. Highlight your supervisory experience in housekeeping and any relevant achievements that showcase your leadership skills. We want to see how you can contribute to our luxury hotel environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and detail how your experience aligns with our values at Fowey Hall. Let us know why you’re excited about the opportunity to join our team.
Showcase Your Attention to Detail:As a Deputy Head Housekeeper, attention to detail is key. In your application, provide examples of how you've maintained high standards in previous roles. We love candidates who can demonstrate their commitment to cleanliness and guest satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Woolley Grange
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping standards and procedures, especially in a luxury hotel setting. Familiarise yourself with Fowey Hall's unique offerings and values, so you can demonstrate how your experience aligns with their commitment to excellence.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to lead a team effectively. Prepare examples of how you've motivated and inspired your previous teams. Think about specific situations where your leadership made a difference in service quality or team morale.
✨Emphasise Attention to Detail
In the hospitality industry, attention to detail is crucial. Be ready to discuss how you ensure cleanliness and presentation in guest rooms and public areas. Share any systems or checklists you’ve implemented to maintain high standards and compliance with health and safety regulations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training and development opportunities available at Fowey Hall, or ask how they measure success in the housekeeping department. This shows your genuine interest in the role and the company.
