At a Glance
- Tasks: Support the Head Housekeeper in managing daily operations and ensuring top-notch service.
- Company: Fowey Hall Hotel, a luxury destination in beautiful Cornwall.
- Benefits: Generous salary, extra holiday for your birthday, and amazing discounts on food and stays.
- Other info: Enjoy training opportunities and a supportive, inclusive workplace culture.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in luxury housekeeping and strong leadership skills required.
The predicted salary is between 27259 - 27259 £ per year.
Contract: Permanent | Salary: £27,259 per annum plus service charge and benefits | Location: Fowey Hall Hotel, Fowey, Cornwall.
Position Overview
As Deputy Head Housekeeper, you will play a pivotal role in supporting the Head Housekeeper to oversee the daily operations of the housekeeping department, ensuring the highest standards of service and contributing to the overall success of Fowey Hall Hotel. This is a permanent role, 35 hours per week over 5 days (including weekends), with an annual salary of £27,259 plus generous service charge and a brilliant benefits package.
Key Responsibilities
- Assist the Head Housekeeper in managing and supervising the housekeeping team, ensuring adherence to the hotel's standards and procedures.
- Oversee cleaning and maintenance of guest rooms, public areas, and back‑of‑house spaces to ensure they are immaculately presented.
- Train and mentor housekeeping staff, providing guidance on best practices, health and safety, and customer service.
- Conduct regular inspections to ensure quality control and compliance with health and safety regulations.
- Collaborate with the Head Housekeeper to develop and implement innovative initiatives to enhance the guest experience and streamline operations.
Requirements
- Previous experience in a supervisory role within a housekeeping department in a luxury 4 or 5‑star hotel.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Knowledge of housekeeping and maintenance procedures, health and safety regulations.
- Experience managing rotas and payroll, and ordering and managing stock.
- Exceptional attention to detail and organisational skills, working to tight timeframes and enjoying a physical role.
Benefits
- Training and development through the Institute of Hospitality and partnerships with hospitality‑specific apprenticeship providers.
- Extra day’s holiday for your birthday.
- EarlyPay – access part of your monthly salary early.
- Cycle to work scheme.
- Help@Hand – online health and wellbeing service with same‑day remote GP appointments and mental health support.
- Life assurance benefit.
- Enhanced maternity and paternity packages.
- Paid day off for volunteering or fundraising once a year.
- Employee discount platform for high‑street and online retailers.
- 50 % off food, beverage and spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
We are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in an inclusive culture that values people from all backgrounds, races and religions, and we celebrate our differences.
DEPUTY HEAD HOUSEKEEPER in Fowey employer: Woolley Grange
Fowey Hall Hotel is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Deputy Head Housekeeper, you will benefit from comprehensive training opportunities, generous holiday allowances, and unique perks such as discounted stays and early access to your salary. Located in the picturesque Fowey, Cornwall, this role not only promises a rewarding career but also a chance to be part of a team that values excellence and innovation in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land DEPUTY HEAD HOUSEKEEPER in Fowey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. They might have insider info on job openings or even put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, create a portfolio showcasing your previous work in housekeeping. Include photos of well-maintained spaces and any innovative initiatives you've implemented. This will help you stand out!
✨Tip Number 3
Prepare for the interview by researching Fowey Hall Hotel. Understand their values and what makes them unique. Tailor your answers to show how your experience aligns with their standards and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace DEPUTY HEAD HOUSEKEEPER in Fowey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housekeeping, especially in supervisory roles. We want to see how your skills align with the responsibilities of the Deputy Head Housekeeper position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for hospitality and how you can contribute to the success of Fowey Hall Hotel. We love seeing genuine enthusiasm!
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to mention any leadership experiences you've had. We’re looking for someone who can motivate and inspire others, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Woolley Grange
✨Know Your Stuff
Make sure you brush up on your knowledge of housekeeping standards and procedures, especially in a luxury hotel setting. Familiarise yourself with the specific expectations at Fowey Hall Hotel, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples from your past roles where you've successfully managed a team, trained staff, or improved processes. This will show them you can inspire and motivate others.
✨Attention to Detail is Key
Highlight your exceptional attention to detail during the interview. You might want to share specific instances where your keen eye for cleanliness and organisation made a difference in guest satisfaction or operational efficiency.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel's operations, team dynamics, or future initiatives. This not only shows your genuine interest in the role but also gives you a chance to assess if this is the right fit for you.
