At a Glance
- Tasks: Welcome guests, assist with luggage, and support various hotel teams.
- Company: Luxury Family Hotels, known for creating unforgettable family experiences.
- Benefits: Earn £12.71 per hour plus service charge in a vibrant environment.
- Other info: Flexible hours with opportunities to work across different departments.
- Why this job: Enjoy a dynamic role where every day brings new experiences and challenges.
- Qualifications: Friendly personality, great communication skills, and a can-do attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Contract: Casual Worker
Salary: £12.71 per hour plus service charge
About Us: At Luxury Family Hotels, we pride ourselves on creating unforgettable stays for families in beautiful surroundings. Woolley Grange, part of Luxury Family Hotels, has just reopened its doors following a beautiful refurbishment. We're looking for a friendly, proactive and flexible Host to support in delivering exceptional guest experiences across the hotel as business demands.
About the Role: This is a varied and hands-on position at the heart of our operation. As a Host, you will work across multiple departments, supporting reception, restaurant, and spa teams wherever needed. This is the perfect role for someone who enjoys a fast-paced environment, loves working with people, and thrives on variety.
Job Type: Casual Worker Agreement – Hours are offered to our casual workers in line with the demands of the business. Flexibility will be key, as shifts will vary and will include some weekends.
Key Responsibilities:
- Welcoming guests on arrival and assisting with luggage and room orientation
- Supporting the reception team with check-ins, departures and guest queries
- Delivering informal hotel tours and sharing knowledge of the hotel and local area
- Assisting in the restaurant by clearing tables and maintaining a tidy, inviting environment
- Providing general support to the F&B team during busy periods
- Supporting the spa team with towel replenishment and maintaining presentation standards
- Stepping in wherever additional support is needed across departments
- Ensuring a consistently high standard of guest service at all times
What We’re Looking For:
- A warm, friendly and approachable personality
- A can-do attitude with a willingness to support different teams
- Excellent communication and guest service skills
- Strong teamwork and adaptability in a fast-moving environment
- A proactive approach with great attention to detail
- Previous hospitality experience is beneficial but not essential
If you're passionate about hospitality and enjoy a role where no two days are the same, we'd love to hear from you. Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Guest Experience Host in Bradford-on-Avon employer: Woolley Grange Hotel
At Luxury Family Hotels, we offer a vibrant and inclusive work culture that prioritises employee growth and development. As a Guest Experience Host at Woolley Grange, you'll enjoy the unique opportunity to engage with guests in a beautifully refurbished setting while working alongside a supportive team that values flexibility and collaboration. With competitive pay and a commitment to diversity, we ensure that every team member feels valued and empowered to contribute to unforgettable family experiences.
