At a Glance
- Tasks: Deliver top-notch customer service and help create a vibrant atmosphere.
- Company: Join Scotland’s largest and most diverse hospitality group.
- Benefits: Keep 100% of tips, flexible hours, and discounts across venues.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a fun team and gain valuable experience in hospitality.
- Qualifications: Experience in a similar role and a friendly, team-oriented attitude.
The predicted salary is between 20000 - 25000 € per year.
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: As a member of the Front of House team, your role will include:
- Providing consistently excellent customer service.
- Promoting sales and adhering to licensing legislation.
- Involvement in all aspects of service; setting-up, serving customers and cleaning down.
The Person: The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Front of House Staff in Glasgow employer: Woody's
The Scotsman Group is an exceptional employer, offering a vibrant work culture within Scotland's largest hospitality group. With over 40 venues, employees benefit from flexible working opportunities, comprehensive training programmes for career development, and unique perks such as 100% of tips earned and discounts across all venues. Join us to be part of a dynamic team that values your contributions and supports your growth in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff in Glasgow
✨Tip Number 1
Get to know the venue! Before your interview, pop into one of the Scotsman Group locations. Familiarise yourself with the atmosphere and vibe, and maybe even chat with some staff. This shows genuine interest and helps you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in a Front of House role and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on social media. They can provide insider tips about the application process and what it’s really like to work at Scotsman Group.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Front of House Staff in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’d be a great fit for our Front of House team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Woody's
✨Know the Venue
Before your interview, do a bit of research on The Scotsman Group and its venues. Familiarise yourself with their offerings, atmosphere, and customer service style. This will not only show your genuine interest but also help you tailor your answers to fit their culture.
✨Show Off Your Personality
As a Front of House staff member, having a great personality is key! During the interview, let your enthusiasm shine through. Share stories that highlight your experience in customer service and how you enjoy working in a team. Remember, they’re looking for someone who can connect with customers!
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Prepare some examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask About Growth Opportunities
Show your ambition by asking about career development options within The Scotsman Group. Inquire about the Scotsman Steps training programme and how you can progress within the company. This demonstrates your commitment to growing with them and adds to your appeal as a candidate.
