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- Tasks: Evaluate patients' symptoms and provide essential support in a fast-paced environment.
- Company: Join the South Central Ambulance Service NHS Foundation Trust, making a difference every day.
- Benefits: Competitive salary, paid training, NHS discounts, and professional development opportunities.
- Why this job: Be the first point of contact for patients and make a real impact on their care.
- Qualifications: Registered Nurse or Paramedic with recent clinical experience and strong communication skills.
- Other info: Full-time training programme and excellent career growth within the NHS.
The predicted salary is between 38682 - 46580 £ per year.
Are you equipped to evaluate a person in the midst of a stroke or heart attack, and equally prepared to provide support to someone suffering from a sore throat or toothache? Can you handle the responsibility of calming someone in a mental health crisis or comforting a distressed parent whose child has taken a fall and bumped their head? The 111 Service fields a diverse range of calls, meaning that no two calls are ever the same. As an initial point of contact for patients, you have the opportunity to significantly impact their care and overall experience.
Job Details:
- Full and part time positions available.
- This is an office based role in our Otterbourne office; home/remote working is not available.
- Sponsorship for this role cannot be provided.
Main duties of the job:
Working with NHS 111 is a demanding but rewarding role where you help patients who use the service daily. Your duties include calling patients to clinically assess their symptoms while collaborating in a multidisciplinary team, including health advisors, nurses, paramedics, mental health practitioners, pharmacists, and more, to ensure that each patient receives the right care, in the right place, the first time. You need to be a good communicator with an excellent telephone manner. Computer literacy and a willingness to learn new skills are essential. You must be passionate about high-quality patient care and able to remain calm under pressure.
Qualifications and experience:
- Essential: Registered General Nurse (RN1, RNA), Specialist Practitioner or Paramedic, Valid registration with NMC/HCPC, Recent professional clinical experience, Triage experience, Experience of dealing with emotionally charged situations, Good level of computer literacy, Ability to communicate effectively.
- Desirable: Motivated towards further professional development, Understanding of Clinical Governance and audit practices, Flexible working approach.
Additional information:
- 9-week full-time training programme, fully paid.
- UK registration: Applicants must have current UK professional registration.
- Disclosure and Barring Service (DBS) checks apply.
Benefits and support:
- Training and support from our dedicated in-house education team.
- A nationally recognized qualification in Pathways.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support and an Employee Assistance Programme.
- Enrolment into the NHS Pension Scheme.
- NHS Discounts in over 200 stores.
NHS 111 Integrated Urgent Care Clinical Advisor - Otterbourne employer: Woodworker's Journal Magazine
Contact Detail:
Woodworker's Journal Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Integrated Urgent Care Clinical Advisor - Otterbourne
✨Tip Number 1
Get to know the NHS 111 service inside out! Familiarise yourself with the types of calls you might handle and the protocols in place. This will not only boost your confidence but also show your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a variety of patients, being able to convey empathy and clarity over the phone is crucial. Try role-playing scenarios with friends or family to sharpen your approach.
✨Tip Number 3
Network with current NHS 111 staff if you can. They can provide insider tips on what the job really entails and what the interviewers are looking for. Plus, it shows you're proactive and genuinely interested in the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it keeps everything organised and straightforward for you.
We think you need these skills to ace NHS 111 Integrated Urgent Care Clinical Advisor - Otterbourne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the NHS 111 Clinical Advisor role. Highlight your relevant experience, especially in triage and handling emotionally charged situations, to show us you're the right fit for this demanding yet rewarding position.
Showcase Your Communication Skills: Since you'll be the first point of contact for patients, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you would interact with callers in a calm and supportive manner.
Highlight Your Passion for Patient Care: We want to see your dedication to high-quality patient care. Share examples from your past experiences that showcase your commitment to helping others, especially in urgent or stressful situations, to resonate with our mission at NHS 111.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive your details directly and can process your application efficiently. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Woodworker's Journal Magazine
✨Know Your Clinical Stuff
Brush up on your clinical knowledge, especially around triage and common conditions. Be ready to discuss how you would assess various symptoms over the phone, as this role requires quick thinking and sound judgement.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for patients, practice your telephone manner. Think about how you can convey empathy and clarity in your communication, especially in emotionally charged situations.
✨Demonstrate Team Spirit
This role involves working closely with a multidisciplinary team. Prepare examples of how you've collaborated with others in past roles, highlighting your flexibility and willingness to learn from colleagues.
✨Stay Calm Under Pressure
Expect questions that assess your ability to handle stressful situations. Think of specific instances where you've remained composed during a crisis, and be ready to share how you managed those moments effectively.
