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For Companies At a Glance
- Tasks: Evaluate patients' symptoms and provide support in a fast-paced environment.
- Company: Join the South Central Ambulance Service NHS Foundation Trust.
- Benefits: Competitive salary, NHS discounts, training, and professional development opportunities.
- Why this job: Make a real difference in patients' lives every day.
- Qualifications: Registered Nurse or Paramedic with recent clinical experience.
- Other info: Full-time training provided; office-based role in Milton Keynes.
The predicted salary is between 38682 - 46580 £ per year.
Job Summary
NHS 111 Integrated Urgent Care Clinical Advisor NHS 111 Clinical Advisors - salary: Band 6 (£38,682 - £46,580) + unsocial hours allowance as per section 2 Agenda for Change. Are you equipped to evaluate a person in the midst of a stroke or heart attack, and equally prepared to provide support to someone suffering from a sore throat or toothache? Can you handle the responsibility of calming someone in a mental health crisis or comforting a distressed parent whose child has taken a fall and bumped their head? The 111 Service fields a diverse range of calls, meaning that no two calls are ever the same. As an initial point of contact for patients, you have the opportunity to significantly impact their care and overall experience.
Main duties of the job
Working with NHS 111 is a demanding but highly rewarding career where you will realise you are making a difference to patients who use the service every day. You will be involved in contacting patients to clinically assess their symptoms while collaborating in a multidisciplinary team, including health advisors, nurses, paramedics, mental health practitioners, pharmacists, and more, to ensure that each patient receives the right care, in the right place, the first time. You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.
About Us
- Training and support from our dedicated in house education team.
- A nationally recognized qualification in Pathways.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- Enrolment into the NHS Pension Scheme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
Desirable and Essential Requirements
- Desirable: Motivated towards further professional development
- Desirable: Understanding of Clinical Governance and audit practices
- Desirable: Flexible working approach
- Essential: Registered General Nurse (RN1, RNA), Specialist Practitioner or Paramedic
- Essential: Valid registration with NMC/HCPC
- Essential: Recent professional clinical experience
- Essential: Triage experience
- Essential: Experience of dealing with emotionally charged situations
- Essential: Customer service experience
- Essential: Ability to remain calm under pressure
Other:
- 9-week full-time training programme (fully paid) upon joining
- Prepared to work 5/8 weekends in a 4-week period with shifts of 6/8 hours
Additional Information
This is an office based role in our Milton Keynes office; home/remote working is not available. We cannot provide sponsorship for this role. UK Registration: Applicants must have current UK professional registration. For further information please see NHS Careers website.
Disclosure and Barring Service (DBS) check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a DBS disclosure will be required.
Employer details
Employer name: South Central Ambulance Service NHS Foundation Trust
Address: Milton Keynes, Buckinghamshire, MK5 8HJ
Employer's website: https://scasjobs.co.uk/
NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes employer: Woodworker's Journal Magazine
Contact Detail:
Woodworker's Journal Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former NHS 111 staff on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be handling a variety of calls, role-play different scenarios with friends or family. This will help you stay calm and articulate under pressure.
✨Tip Number 3
Show your passion for patient care! During interviews, share specific examples of how you've made a difference in someone's life. It’s all about demonstrating that you genuinely care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there.
We think you need these skills to ace NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the NHS 111 Clinical Advisor role. Highlight your relevant experience, especially in triage and dealing with emotionally charged situations, to show us you’re the right fit!
Showcase Your Communication Skills: Since this role requires excellent communication, give examples of how you've effectively communicated in past roles. Whether it’s calming a distressed caller or collaborating with a team, let us see your skills shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Woodworker's Journal Magazine
✨Know Your Clinical Stuff
Brush up on your clinical knowledge, especially around triage and common conditions like strokes or mental health crises. Be ready to discuss how you would assess and respond to various patient scenarios, as this role demands quick thinking and sound judgement.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for patients, practice articulating your thoughts clearly and calmly. Consider doing mock interviews with friends or colleagues to refine your telephone manner and ensure you can convey empathy and professionalism over the phone.
✨Demonstrate Your Team Spirit
This role involves working closely with a multidisciplinary team. Prepare examples of how you've collaborated with others in high-pressure situations. Highlight your flexibility and willingness to learn from your peers, as teamwork is crucial in providing the best patient care.
✨Stay Calm Under Pressure
Expect questions that assess your ability to handle stressful situations. Think of specific instances where you've remained composed during a crisis. Share these experiences to illustrate your resilience and commitment to patient care, which are essential traits for this position.
