NHS 111 Integrated Urgent Care Clinical Advisor

NHS 111 Integrated Urgent Care Clinical Advisor

Full-Time 33600 - 55800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assess and triage patients via phone, ensuring they receive the right care.
  • Company: Join the South Central Ambulance Service NHS Foundation Trust, dedicated to patient care.
  • Benefits: Competitive salary, NHS pension, discounts, and ongoing professional development.
  • Other info: Enjoy flexible working hours and a supportive training programme.
  • Why this job: Make a real difference in people's lives while developing your clinical skills.
  • Qualifications: Must be a registered nurse or paramedic with triage experience.

The predicted salary is between 33600 - 55800 £ per year.

A NHS 111 Integrated Urgent Care Clinical Advisor will be responsible for assessing callers, triaging, and ensuring appropriate care. The role is a demanding but highly rewarding career with a strong emphasis on high quality patient care and continuous professional development.

Location & Contract

Full‑time, part‑time positions available (minimum 24 hrs per week). The role is office based at Bicester (Northern House, Talisman Business Park, OX26 6HR). Permanent contract.

Salary & Benefits

Band 6 (£38,682 – £46,580 per annum, pro‑rata). Unsocial hours allowance, NHS Pension Scheme, occupational health support, NHS discounts in 200+ stores, and enrolment into the NHS Pension Scheme.

Main Duties

  • Clinically access patients via telephone, triage symptoms and collaborate with multidisciplinary teams (health advisors, nurses, paramedics, mental health practitioners, pharmacists).
  • Call patients to ensure the right care in the right place the first time.
  • Communicate effectively and remain calm under pressure.
  • Use the NHS system and maintain accurate records.

Person Specification – Essential

  • Registered general nurse (RN1, RNA) or Specialist Practitioner or Paramedic.
  • Valid registration with NMC/HCPC.
  • Recent professional experience, triage experience, and customer service experience.
  • Experience dealing with emotionally charged situations.
  • Good level of computer literacy and the ability to remain calm under pressure.

Desirable

  • Previous experience in a call centre environment such as NHS direct.
  • Supervisory/coaching/mentoring experience.
  • Teaching or assessing qualification.
  • Motivated towards further professional development.
  • Understanding of clinical governance and audit practices.
  • Flexible working approach.

Training & Development

9‑week full‑time training programme (fully paid). Dedicated in‑house education team, Pathways qualification, continuous professional development opportunities within SCAS and the NHS.

Disclosure and Barring Service Check

Applicants must undergo a Disclosure and Barring Service check and meet the Rehabilitation of Offenders Act (Exceptions Order) 1975.

UK Registration

Applicants must hold current UK professional registration.

NHS 111 Integrated Urgent Care Clinical Advisor employer: Woodworker's Journal Magazine

At South Central Ambulance Service NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises high-quality patient care and continuous professional development. Located in Bicester, our team enjoys flexible working arrangements, comprehensive training programmes, and access to the NHS Pension Scheme, alongside numerous discounts and health support services. Join us to make a meaningful impact in urgent care while advancing your career in a dynamic and rewarding environment.

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Contact Details:

Woodworker's Journal Magazine Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land NHS 111 Integrated Urgent Care Clinical Advisor

Tap into Local Healthcare Networks

Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!

Showcase Your Skills in Real-Life Settings

Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!

Use LinkedIn like a Pro

Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!

Direct Applications are Key!

When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Woodworker's Journal Magazine for the NHS 111 Integrated Urgent Care Clinical Advisor role. Companies appreciate candidates who take initiative and show genuine interest!

We think you need these skills to ace NHS 111 Integrated Urgent Care Clinical Advisor

Clinical Assessment
Triage Skills
Collaboration with Multidisciplinary Teams
Effective Communication
Calmness Under Pressure
Record Keeping
Customer Service Experience

Some tips for your application 🫡

Show Off Your Qualifications:When applying for a full-time nursing role with Woodworker's Journal Magazine, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!

Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.

Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.

Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Woodworker's Journal Magazine, and how you can make a difference!

How to prepare for a job interview at Woodworker's Journal Magazine

Brush Up on Clinical Scenarios

In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.

Showcase Your Soft Skills

Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Woodworker's Journal Magazine.

Familiarise Yourself with Healthcare Regulations

Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Woodworker's Journal Magazine appreciate.

Ask AboutCareer Development Opportunities

Since this is a full-time position, show your ambition by asking how Woodworker's Journal Magazine supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.