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- Tasks: Assess and triage patients via phone, ensuring they receive the right care.
- Company: Join the South Central Ambulance Service NHS Foundation Trust, dedicated to patient care.
- Benefits: Competitive salary, NHS pension, discounts, and ongoing professional development.
- Why this job: Make a real difference in people's lives while developing your clinical skills.
- Qualifications: Must be a registered nurse or paramedic with triage experience.
- Other info: Enjoy flexible working hours and a supportive training programme.
The predicted salary is between 33600 - 55800 £ per year.
A NHS 111 Integrated Urgent Care Clinical Advisor will be responsible for assessing callers, triaging, and ensuring appropriate care. The role is a demanding but highly rewarding career with a strong emphasis on high quality patient care and continuous professional development.
Location & Contract
Full‑time, part‑time positions available (minimum 24 hrs per week). The role is office based at Bicester (Northern House, Talisman Business Park, OX26 6HR). Permanent contract.
Salary & Benefits
Band 6 (£38,682 – £46,580 per annum, pro‑rata). Unsocial hours allowance, NHS Pension Scheme, occupational health support, NHS discounts in 200+ stores, and enrolment into the NHS Pension Scheme.
Main Duties
- Clinically access patients via telephone, triage symptoms and collaborate with multidisciplinary teams (health advisors, nurses, paramedics, mental health practitioners, pharmacists).
- Call patients to ensure the right care in the right place the first time.
- Communicate effectively and remain calm under pressure.
- Use the NHS system and maintain accurate records.
Person Specification – Essential
- Registered general nurse (RN1, RNA) or Specialist Practitioner or Paramedic.
- Valid registration with NMC/HCPC.
- Recent professional experience, triage experience, and customer service experience.
- Experience dealing with emotionally charged situations.
- Good level of computer literacy and the ability to remain calm under pressure.
Desirable
- Previous experience in a call centre environment such as NHS direct.
- Supervisory/coaching/mentoring experience.
- Teaching or assessing qualification.
- Motivated towards further professional development.
- Understanding of clinical governance and audit practices.
- Flexible working approach.
Training & Development
9‑week full‑time training programme (fully paid). Dedicated in‑house education team, Pathways qualification, continuous professional development opportunities within SCAS and the NHS.
Disclosure and Barring Service Check
Applicants must undergo a Disclosure and Barring Service check and meet the Rehabilitation of Offenders Act (Exceptions Order) 1975.
UK Registration
Applicants must hold current UK professional registration.
NHS 111 Integrated Urgent Care Clinical Advisor employer: Woodworker's Journal Magazine
Contact Detail:
Woodworker's Journal Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Integrated Urgent Care Clinical Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former NHS staff on LinkedIn. Ask them about their experiences and any tips they might have for landing the Integrated Urgent Care Clinical Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to triage and patient care. We recommend role-playing with a friend to get comfortable discussing your clinical experience and how you handle pressure.
✨Tip Number 3
Showcase your passion for patient care! During interviews, share specific examples of how you've made a difference in previous roles. This will help you stand out as someone who truly cares about quality care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace NHS 111 Integrated Urgent Care Clinical Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the NHS 111 Integrated Urgent Care Clinical Advisor role. Highlight your triage experience and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Experience: When detailing your professional experience, focus on situations where you've dealt with emotionally charged calls or worked under pressure. This is key for us, as the role demands calmness and effective communication.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific examples of your skills and experiences that relate to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Woodworker's Journal Magazine
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and triage skills. Familiarise yourself with common symptoms and appropriate care pathways, as you'll need to demonstrate your ability to assess and prioritise patient needs effectively.
✨Stay Calm Under Pressure
The role can be demanding, so practice staying calm in high-pressure situations. Consider role-playing scenarios with a friend or colleague to help you articulate your thought process and decision-making when faced with challenging calls.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with patients or colleagues in the past, especially in emotionally charged situations. This will show your potential employer that you can handle sensitive conversations with empathy and clarity.
✨Highlight Your Continuous Development
Since the job emphasises professional development, be ready to discuss any training or qualifications you've pursued recently. Mention how you're motivated to continue learning and improving your skills, which aligns perfectly with the NHS's commitment to ongoing education.
