At a Glance
- Tasks: Support individuals in distressing situations through effective communication and call handling.
- Company: Reputable health service provider committed to teamwork and personal well-being.
- Benefits: Permanent contract with a competitive salary and focus on employee well-being.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Good education, customer service experience, and resilience required.
The predicted salary is between 24937 - 26598 £ per year.
A reputable health service provider is looking for an NHS 111 Health Advisor in Bicester. Your role will involve handling a variety of calls, providing support to individuals in distressing situations, and communicating effectively.
A good education is required, along with customer service experience and resilience. The position offers a permanent contract with a salary between £24,937 and £26,598 per annum, promoting teamwork and personal well-being.
Compassionate Health Advisor — 111 Call Centre (FT) in Bicester employer: Woodworker's Journal Magazine
Contact Detail:
Woodworker's Journal Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Health Advisor — 111 Call Centre (FT) in Bicester
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you connect your own experiences to their mission, especially in a compassionate role like this.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls from individuals in distress, being able to convey empathy and clarity is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Showcase your resilience during the interview. Share specific examples of how you've handled tough situations in the past, especially in customer service roles. This will demonstrate your ability to thrive in a challenging environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Compassionate Health Advisor — 111 Call Centre (FT) in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any health-related roles. We want to see how your background aligns with the compassionate support we provide at the NHS 111 Call Centre.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for helping others and how you handle distressing situations. We love seeing genuine enthusiasm for the role, so let your personality come through!
Showcase Your Resilience: In this role, resilience is key. Use your application to demonstrate how you've coped with challenging situations in the past. We appreciate candidates who can stay calm under pressure and provide excellent support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Woodworker's Journal Magazine
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHS and the specific role of a Health Advisor. Familiarise yourself with common health issues and how to handle distressing calls. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Show Your Compassion
Since this role involves supporting individuals in tough situations, be ready to demonstrate your empathy and communication skills. Think of examples from your past experiences where you’ve helped someone in need, and be prepared to share those stories during the interview.
✨Teamwork is Key
This position promotes teamwork, so be sure to highlight your ability to work well with others. Prepare examples of how you've collaborated in previous roles, and how you can contribute positively to a team environment at the 111 Call Centre.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how the organisation supports personal well-being. This shows your genuine interest in the role and helps you assess if it's the right fit for you.