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- Tasks: Support sales by managing customer relationships and preparing accurate quotations.
- Company: Join Woodside Global, a leader in customs clearance and freight-forwarding.
- Benefits: Enjoy competitive salary, 33 days holiday, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: 2 years experience in Freight Forwarding and strong customer service skills.
- Other info: Inclusive workplace with state-of-the-art facilities and dedicated training.
The predicted salary is between 28800 - 43200 £ per year.
Department: Global
Location: Ballynure
Contract type: Full-time, Permanent
Working hours: Mon - Friday from 09.00-17.30
Salary: Competitive
Who are we? Woodside Global is the customs clearance and freight-forwarding division of Woodside Logistics Group working both independently of and in conjunction with its sister transport divisions: Woodside Haulage, Woodside Tankfreight, Woodside Motorfreight and Woodside Distribution.
Role Overview: We are looking for an experienced Sales Support Administrator to develop and grow both existing and new business relationships with Woodside Global customers.
Key Responsibilities will include:
- Prepare and issue accurate customer quotations in line with company pricing structures and margin expectations.
- Develop and grow existing customer accounts by ensuring all business opportunities have been explored.
- Liaising with Operations team to establish any service issues or customer problems, ensuring that timely resolutions are obtained.
- Discuss, document, report and submit quotations as per customer request.
- Receive quickly respond to customers pricing enquiries.
- Record quotations on IT system.
- Obtain customer feedback.
- Set up Customer Rate cards and manually price jobs.
- Approval customer and partner invoices.
Essential Criteria:
- A minimum of 2 years experience working in a Freight Forwarding office environment.
- Previous experience in a Sales Support or Sales Executive role.
- Proven customer service experience, including handling pricing, quotations, and customer enquiries.
- Ability to liaise effectively with customers and internal stakeholders in a fast-paced, commercial environment.
- Strong organisational skills with attention to detail.
Benefits:
- Competitive salary.
- State of the art office facilities.
- Role specific training with dedicated on-site Learning and Development hub.
- 33 days holidays per year.
- Fully funded Healthcare cash plan and Employee Perks.
- Career progression.
- Long service recognition.
- Free on-site car parking.
- Cycle to Work scheme.
Our Diversity and Inclusion commitments:
Woodside Logistics Group is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us.
Please note: The company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test. You are advised to submit your application as soon as possible as we reserve the right to close the posts at any time, once we have sufficient applications. Prospective employees are expected to disclose any unspent convictions during the recruitment process. A criminal record will not necessarily be a bar to obtaining a position.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Sales Support Administrator employer: Woodside Logistics Group
Contact Detail:
Woodside Logistics Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for a Sales Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Woodside Global and understanding their services. Familiarise yourself with their customer base and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in sales support and customer service makes you the perfect fit for the role. Highlight specific examples of how you've successfully handled pricing enquiries or developed customer relationships.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Woodside Global. So, hit that Apply button and get your application in!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience in freight forwarding and customer service, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Woodside Global. Mention your passion for developing customer relationships and how you can contribute to our success.
Showcase Your Organisational Skills: In this role, strong organisational skills are a must. Be sure to mention any tools or methods you use to stay organised and manage multiple tasks effectively. We love seeing how you keep everything on track!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the Apply button and get started!
How to prepare for a job interview at Woodside Logistics Group
✨Know Your Stuff
Make sure you understand the freight forwarding industry and Woodside Global's role in it. Brush up on key terms, processes, and the company's services so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer enquiries and resolved issues in the past. Highlight your ability to build relationships and ensure customer satisfaction, as this is crucial for a Sales Support Administrator.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills, come prepared to discuss how you manage your workload and keep track of multiple tasks. You might even want to bring a planner or digital tool that you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges the Sales Support Administrator might face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
