Sales Support Administrator

Sales Support Administrator

Ballyclare Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our team with customer enquiries and manage bookings efficiently.
  • Company: Join an award-winning logistics company with a focus on teamwork.
  • Benefits: Enjoy 33 days holiday, health policy, and career progression opportunities.
  • Why this job: Kickstart your career in logistics with full training and support.
  • Qualifications: Previous admin experience and Microsoft skills are essential.
  • Other info: Inclusive workplace with a commitment to diversity and personal development.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Job Title: Sales Support Administrator

Department: Global

Location: Ballynure

Contract type: Full-time, Permanent

Working hours: Mon – Friday from 09:00-17:30

Salary: Competitive

About Us

Woodside Global is the customs clearance and freight-forwarding division of Woodside Logistics Group working both independently of and in conjunction with its sister transport divisions: Woodside Haulage, Woodside Tankfreight, Woodside Motorfreight and Woodside Distribution.

Role Overview

We are looking for an experienced Sales Support Administrator to develop and grow both existing and new business relationships with Woodside Global customers.

Key Responsibilities

  • Prepare and issue accurate customer quotations in line with company pricing structures and margin expectations.
  • Develop and grow existing customer accounts by ensuring all business opportunities have been explored.
  • Liaising with Operations team to establish any service issues or customer problems, ensuring that timely resolutions are obtained.
  • Discuss, document, report and submit quotations as per customer request.
  • Receive & quickly respond to customers pricing enquiries
  • Record quotations on IT system
  • Obtain customer feedback
  • Set up Customer Rate cards and manually price jobs
  • Approval customer and partner invoices

Essential Criteria

  • Previous experience in a sales support/sales executive role.
  • Previous customer service experience dealing with pricing and quotations.

Benefits

  • Competitive salary
  • State of the art office facilities
  • Role specific training with dedicated on-site Learning and Development hub
  • 33 days holidays per year
  • Fully funded Healthcare cash plan and Employee Perks
  • Career progression
  • Long service recognition
  • Free on-site car parking
  • Cycle to Work scheme

Our Diversity And Inclusion Commitments

Woodside Logistics Group is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us.

Please Note

The company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test.

You are advised to submit your application as soon as possible as we reserve the right to close the posts at any time, once we have sufficient applications.

Prospective employees are expected to disclose any unspent convictions during the recruitment process. A criminal record will not necessarily be a bar to obtaining a position.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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Sales Support Administrator employer: Woodside Logistics Group

Woodside Logistics Group is an exceptional employer, offering a supportive and inclusive work environment at our Head Office in Ballynure. With a commitment to employee wellbeing, we provide a competitive salary, generous holiday allowance, and comprehensive training to foster personal and professional growth. Join our award-winning team and take advantage of the opportunities for career progression in the dynamic logistics industry.
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Contact Detail:

Woodside Logistics Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the logistics industry, especially those who work at Woodside Logistics Group. A friendly chat can open doors and give you insider info on the company culture and what they really value in a Sales Support Administrator.

✨Tip Number 2

Prepare for the interview by practising common questions related to administrative roles. Think about your previous experiences and how they relate to the tasks mentioned in the job description. We want you to shine when discussing your skills in handling customer enquiries and using IT systems!

✨Tip Number 3

Show off your Microsoft skills! Brush up on Excel and other Microsoft packages, as they’re crucial for this role. Maybe even create a mock pricing sheet to demonstrate your abilities during the interview – it’ll show you’re proactive and ready to hit the ground running!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck, and we can’t wait to see your application!

We think you need these skills to ace Sales Support Administrator

Customer Service Skills
Administrative Skills
Microsoft Office Proficiency
Transport Management System Knowledge
Quotation and Pricing Skills
Data Entry Skills
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight any previous administrative experience and your familiarity with Microsoft packages, as these are key for us.

Craft a Catchy Cover Letter: Your cover letter should reflect your enthusiasm for the logistics industry. Let us know why you’re keen to join our award-winning team and how you can contribute to our success.

Showcase Relevant Skills: Don’t forget to showcase your skills in handling customer enquiries and managing databases. We want to see how you can support our team effectively from day one!

Apply Through Our Website: For the best chance of landing an interview, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!

How to prepare for a job interview at Woodside Logistics Group

✨Know Your Stuff

Before the interview, make sure you understand the logistics industry and the role of a Sales Support Administrator. Brush up on common terms and processes related to pricing and customer support, as this will show your enthusiasm and readiness to jump in.

✨Show Off Your Skills

Highlight your previous administrative experience and proficiency with Microsoft packages during the interview. Be prepared to give specific examples of how you've used these skills in a fast-paced environment, as this will demonstrate your capability to handle the demands of the role.

✨Ask Smart Questions

Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.

✨Be Yourself

While it's important to be professional, don't forget to let your personality shine through. The company values diversity and inclusion, so being authentic can help you connect with the interviewers and leave a lasting impression.

Sales Support Administrator
Woodside Logistics Group
Location: Ballyclare
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