At a Glance
- Tasks: Supervise the Sports Centre, ensuring safety and high service standards.
- Company: Join a vibrant sports centre within a school environment.
- Benefits: Earn £13.72 per hour with flexible 24-hour work weeks.
- Other info: Great opportunity for personal growth and to develop your career in sports management.
- Why this job: Make a difference in your community while gaining valuable management experience.
- Qualifications: Full enhanced DBS required; leadership and customer service skills preferred.
The predicted salary is between 13.72 - 13.72 £ per hour.
Maternity Cover - Senior Duty Officer
24 hours per week
£13.72 per hour
We are seeking a senior duty officer for a maternity cover within the sports centre, hub and gym. As this role is part of a school environment, a full enhanced DBS is required.
Job Purpose:- To supervise and oversee the operation of the Sports Centre, Hub and Gym, ensuring the Health and Safety of all staff and customers.
- To ensure the highest standards of service are provided, aiming to maintain and increase sales and retention levels.
- To complete any required administrative, financial and marketing duties, to assist the Centre Operations.
- To direct and support the Group Exercise Fitness Instructors, Fitness Leisure Assistants and Casual Support Assistants to fulfil their roles and responsibilities, ensuring that all procedures are adhered to.
- To be on call as a reserve for when Gym Managers are absent.
- Maintain high ‘front of house’ standards and assist with the smooth running of the centre.
- To act as the responsible Manager on shift, and to manage the effectiveness of other staff on shift, ensuring all tasks and duties are completed to the highest standard.
- Responsible for the opening and closing of Hub and Sport Centre Facilities in line with Health and Safety Procedures.
- Maintain customer service standard, to ensure that the centre adheres to the Academy’s and Sports Centres policies/procedures, practices and strategies including financial regulations and health & safety requirements.
- Responsible for day to day financial matters; till management, cashing up and banking procedures, ensuring all are conducted efficiently in line with Centre’s policies.
- To support the Site Managers with ensuring Health and Safety matters are reported and actions taken accordingly in line with procedures and policies.
- To deal effectively with all bookings and effectively manage customer enquiries, queries and complaints.
- Ensure all administrative tasks are completed accurately for all bookings and enquiries, and conducted efficiently in line with the Centre’s policies.
- To actively seek out new memberships/custom and support management with developing and implementing strategies and targets.
- To carry out administration, marketing, data collection and financial reports.
- To have oversight over the team when the Managers are not around, being responsible for delegating jobs, managing time and making sure the Centre continues to run smoothly.
- In monitoring and evaluating all aspects of the operation of the Gym, including; Information Technology, Administration, Human Resource Management, Business Development and Financial Management.
- In delivering effective and professional service, including the selling of memberships, recurring card payments and Centre bookings.
- To market, promote and evaluate all aspects of the Centre to ensure value for money and financial viability across the whole service.
- In planning, development and organisation of the Gym facility, Gym memberships, Fitness Programmes, Health Initiatives and Fitness Classes.
- In planning, development and organisation of Children’s Parties and Holiday Programmes/Course.
- In the development, organisation and monitoring of all Gym Memberships and Sports Centre Customers to ensure a high quality service.
- To be on call at established times for emergency operational cover.
- To provide cover for the Managers and Duty Officers where required including Annual Leave Cover.
- To follow The Academy’s Safeguarding Policy at all times and report to Manager, any issues or concerns in line with the Academy’s Safeguarding Policy.
- To follow the Sports Centre Normal Operating Procedures.
- To undertake health and safety duties as detailed in the Academies and Sports Centre Health and Safety policy.
- To maintain personal and professional development to meet the changing demands of the job, and participate in appropriate training activities as required by the Manager.
- To maintain and develop good working relationships with both internal and external customers and stakeholders, including Staff, Young People, the General Public, Schools, Community Groups, Sports Clubs and Officers of the Council.
- To undertake other duties, training and or hours of work as reasonably required which are consistent with the general level of responsibility with this post.
Senior Duty Officer employer: Woodrush High School
Woodrush High School is an excellent employer, offering a supportive work culture that prioritises the well-being of both staff and students. With opportunities for professional growth and development, you will be part of a dedicated team committed to delivering high-quality services in a vibrant community setting. The role provides a unique chance to make a meaningful impact while enjoying a flexible work schedule in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Duty Officer
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like Woodrush High School!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as Woodrush High School.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like Woodrush High School.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at Woodrush High School!
We think you need these skills to ace Senior Duty Officer
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at Woodrush High School.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at Woodrush High School.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help Woodrush High School see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at Woodrush High School. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at Woodrush High School
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with Woodrush High School, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at Woodrush High School.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help Woodrush High School see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of Woodrush High School. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
