At a Glance
- Tasks: Service and maintain commercial coffee machines while delivering top-notch customer service.
- Company: Join a leading organisation in the coffee industry with a focus on innovation.
- Benefits: Competitive salary, performance bonuses, paid overtime, and a company van.
- Other info: Dynamic field-based role covering beautiful areas of West Sussex, Surrey, and Kent.
- Why this job: Kickstart your career with ongoing training and excellent growth opportunities.
- Qualifications: Experience as a Field Service Engineer or transferable skills from related industries.
The predicted salary is between 31500 - 38500 £ per year.
Woodrow Mercer Engineering is recruiting for an experienced Field Service Engineer / Coffee Engineer to join a market-leading organisation covering West Sussex, Surrey and Kent. We are looking for experienced Coffee Engineers, but we are also keen to hear from engineers with transferable skills from the following industries:
- White Goods
- Vending
- EPOS
- Gaming
- Commercial Catering
- Commercial Laundry
- Refrigeration
- Electrical Field Service
This is an excellent opportunity to join a business that offers ongoing manufacturer training, career progression and excellent earning potential.
Areas Covered
- West Sussex – RH, BN, PO
- Surrey – GU, KT, SM, CR
- Kent – ME, TN, CT, DA, BR
Salary & Benefits
- £38,000 - £42,000 Basic Salary
- Performance Bonus
- Paid Overtime
- Company Van
- Fuel Card
- Manufacturer Training
- Career Development
- Pension
- Holiday Allowance
- Long-term Career Opportunities
The Role
- Service, maintenance and repair of commercial coffee machines
- Fault finding on electrical and mechanical equipment
- Planned preventative maintenance
- Installation and commissioning of coffee equipment
- Delivering excellent customer service
- Field-based role covering West Sussex, Surrey and Kent
Candidate Requirements
- Experience as a Field Service Engineer or Service Engineer
- Coffee machine experience desirable but not essential
- Engineers from White Goods, Vending, EPOS, Commercial Catering, Refrigeration, Commercial Laundry or Gaming will be considered
- Strong electrical and mechanical fault-finding skills
- Good customer service and communication skills
- Full UK Driving Licence
Field Service Engineer in Luton employer: Woodrow Mercer Engineering
Woodrow Mercer Engineering is an exceptional employer, offering a dynamic work environment for Field Service Engineers in the picturesque regions of West Sussex, Surrey, and Kent. With a strong focus on employee development through ongoing manufacturer training and clear career progression paths, we ensure our team members are well-equipped to excel in their roles while enjoying competitive salaries and benefits, including performance bonuses and paid overtime. Join us to be part of a supportive culture that values your skills and fosters long-term career opportunities in a thriving industry.
Contact Details:
Woodrow Mercer Engineering Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Luton
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Woodrow Mercer Engineering as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Woodrow Mercer Engineering and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Woodrow Mercer Engineering’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Luton
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Woodrow Mercer Engineering, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Woodrow Mercer Engineering, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Woodrow Mercer Engineering.
How to prepare for a job interview at Woodrow Mercer Engineering
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Woodrow Mercer Engineering offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Woodrow Mercer Engineering but also helps you get a feel for whether you’d thrive in that environment.
