At a Glance
- Tasks: Support a dynamic medical team with secretarial and administrative duties.
- Company: Join Woodley Centre Surgery, a modern practice in a vibrant town.
- Benefits: Gain valuable experience in healthcare and develop essential skills.
- Other info: Be part of a multi-disciplinary team and enjoy excellent transport links.
- Why this job: Make a real difference in patient care while working in a supportive environment.
- Qualifications: Strong communication skills and familiarity with medical terminology preferred.
The predicted salary is between 30000 - 40000 € per year.
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration teams as required.
To be responsible for SNOMED CT coding of relevant information into patients' electronic healthcare records on the clinical system, adhering to the organisation's coding policy. The post-holder will be an integral part of the general practice team.
Main duties of the job:- Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquiries in an effective manner
- Maintain an accurate referrals database
- Action all incoming email within a timely manner
- Process calling letters as requested
- Scan documentation and attach scanned documents to patients' healthcare records
- Accurately input and code SNOMED CT data on the clinical IT system
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e., insurance/solicitors letters and DVLA forms
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
- Support all clinical staff with general administrative tasks as requested
- Maintain a clean, tidy, effective working area at all times
- Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Undertake all mandatory training and induction programmes
- Contribute to and embrace the spectrum of clinical governance
About us: Woodley Centre Surgery is a modern, well-equipped practice located in the vibrant town of Woodley, with excellent transport links to Reading and the wider Thames Valley. We are an established training practice comprising of two surgeries. We are providing medical services to a list of 13700 patients across the two sites, with a multi-disciplinary team of GPs, Paramedic, PNs, Pharmacist and Pharmacy Technicians, HCAs, Health and Well-Being team and a supportive non-clinical team.
Person Specification:- Excellent communication and IT skills
- Experience of working in General Practice and medical terminology
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Secretary employer: Woodley Centre Surgery
Woodley Centre Surgery is an exceptional employer, offering a supportive and collaborative work environment in the heart of Woodley. With a focus on employee growth and development, we provide comprehensive training opportunities and encourage our staff to embrace their roles within our multidisciplinary team. Our modern facilities and commitment to patient care ensure that you will be part of a dynamic practice dedicated to making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in general practice. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical secretarial duties. We recommend role-playing with a friend or using online resources to get comfortable with articulating your skills and experiences.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with electronic referral systems and SNOMED CT coding. Being able to demonstrate your proficiency in these areas during an interview can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing enthusiastic candidates who are keen to join our team at Woodley Centre Surgery.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your secretarial and administrative experience, especially in a medical setting. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since communication is key in this role, make sure to showcase your excellent communication skills in your application. Use clear and concise language, and don’t forget to mention any experience liaising with multidisciplinary teams or external agencies.
Be Detail-Oriented:Attention to detail is crucial for a Medical Secretary. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Woodley Centre Surgery
✨Know Your Stuff
Familiarise yourself with medical terminology and the specific duties of a Medical Secretary. Brush up on SNOMED CT coding and the electronic referral system, as these are crucial for the role. Being able to discuss these topics confidently will show that you're prepared and knowledgeable.
✨Showcase Your Communication Skills
Since this role involves liaising with various team members and external agencies, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed enquiries or communicated in previous roles. This will demonstrate your ability to handle the communication demands of the job.
✨Demonstrate Team Spirit
Emphasise your experience working within a multidisciplinary team. Share specific instances where you supported clinical staff or contributed to team goals. This will highlight your collaborative nature and show that you understand the importance of being an integral part of the practice.
✨Be Organised and Detail-Oriented
Prepare to discuss how you manage your time and keep track of tasks, especially when it comes to processing referrals and maintaining databases. Bring examples of how you've maintained accuracy in your work, as attention to detail is key in this role.
