At a Glance
- Tasks: Join the Tiger Team to assist customers and support sales through phone and email.
- Company: Leading UK garden and furniture manufacturer with a vibrant team culture.
- Benefits: Competitive pay, staff discounts, and flexible Monday to Friday schedule.
- Why this job: Make a difference in customer experiences while working in a fun environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading UK garden and furniture manufacturer is seeking full-time Sales & Customer Service Advisors to join their Tiger Team in Leeds. This role involves collaborating with the sales team, handling customer inquiries via phone and email, and maintaining accurate records.
The ideal candidates will have:
- Proven customer service experience
- Strong communication skills
- Proficiency in CRM systems
The position offers competitive pay, benefits including a staff discount scheme, and a flexible working schedule from Monday to Friday.
Customer & Sales Experience Advisor in Leeds employer: Woodlands Home & Garden Group
Contact Detail:
Woodlands Home & Garden Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer & Sales Experience Advisor in Leeds
β¨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their Tiger Team.
β¨Tip Number 2
Practice your communication skills! Since this role involves handling customer inquiries, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential employers.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer & Sales Experience Advisor in Leeds
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and resolved issues, so share specific examples that showcase your skills!
Communicate Clearly: Strong communication is key for this role. When writing your application, keep your language clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.
Familiarise Yourself with CRM Systems: Since proficiency in CRM systems is a must, mention any relevant experience you have with these tools. If you're familiar with specific systems, let us know how you've used them to enhance customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to attach your CV and cover letter seamlessly!
How to prepare for a job interview at Woodlands Home & Garden Group
β¨Know the Company Inside Out
Before your interview, take some time to research the garden and furniture manufacturer. Understand their products, values, and what makes them stand out in the market. This knowledge will help you tailor your answers and show genuine interest in the role.
β¨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your ability to handle inquiries effectively.
β¨Practice Your Communication Skills
As a Customer & Sales Experience Advisor, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
β¨Familiarise Yourself with CRM Systems
Since proficiency in CRM systems is essential for this role, brush up on any relevant software youβve used before. If youβre familiar with specific systems, be ready to discuss how youβve used them to manage customer interactions and maintain records.