At a Glance
- Tasks: Lead non-clinical operations and support a passionate team in delivering excellent veterinary care.
- Company: Join IVC Evidensia, the UK's leading veterinary care group with over 900 practices.
- Benefits: Flexible working hours, career development opportunities, and a supportive team environment.
- Other info: Work in beautiful South Downs, close to the coast and London.
- Why this job: Make a real difference in animal care while growing your career in a vibrant community.
- Qualifications: Experience in management and a passion for animal welfare.
The predicted salary is between 30000 - 40000 € per year.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment - at every stage of their career.
We have an exciting opportunity for a people‑focused and motivated Practice Manager to join Woodland Vets to work alongside our DoPCS, supported by our Lead Vet, Head Nurse and 2 Head Receptionists. Our main site is based in Midhurst and we have three smaller branches within a 9 mile radius. Situated in the beautiful South Downs, a stone's throw away from the coast and London, giving the best of both worlds. Joining an amazing team of 9 Vets, 7 RVNs, 2 SVNs, 4 VCAs, and receptionists all working together to achieve an excellent standard of care. This is a full‑time role working 40 hours per week, Monday to Friday. We are open to discussing flexibility for the right candidate.
As Practice Manager, you will lead the non‑clinical operations of the practice, working closely with clinical leadership to ensure efficient day‑to‑day running, strong team performance, and an outstanding client experience. You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
Key Responsibilities
- Lead, support, and develop the non‑clinical team, creating a positive and collaborative culture
- Oversee the day‑to‑day operations of the practice, ensuring smooth and efficient workflows
- Deliver an excellent client journey from first contact through to follow‑up care
- Manage rotas, recruitment, onboarding, and team development
- Support financial processes including invoicing, payroll, and stock control
- Monitor performance and support practice growth and improvements
- Ensure compliance with RCVS standards, health
Practice Manager employer: Woodland Veterinary Centre, Midhurst
IVC Evidensia is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive environment where you can thrive in your role as Practice Manager. With a commitment to professional development, flexible working options, and a collaborative team culture, you'll have the opportunity to make a meaningful impact in veterinary care while enjoying the stunning surroundings of Midhurst and the South Downs. Join us to be part of a passionate team dedicated to delivering outstanding care for animals and their owners.
Contact Detail:
Woodland Veterinary Centre, Midhurst Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching IVC Evidensia and Woodland Vets. Understand their values and culture, and think about how your experience aligns with their mission of happier animals and owners. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams or improved operations in previous roles. Highlighting your ability to create a positive culture will resonate well with the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the IVC Evidensia family.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Practice Manager role. Highlight your leadership abilities and any relevant experience in managing teams or operations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about veterinary care and how you can contribute to our mission of happier animals and owners. Be genuine and let your personality come through.
Showcase Your People Skills:As a Practice Manager, you'll be leading a team, so it's crucial to demonstrate your people management skills. Share examples of how you've successfully led teams or improved workplace culture in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Woodland Veterinary Centre, Midhurst
✨Know Your Practice Inside Out
Before the interview, take some time to research IVC Evidensia and Woodland Vets. Understand their values, mission, and the specific challenges they face in veterinary care. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Practice Manager, you'll be leading a diverse team. Be prepared to discuss your experience in managing teams, resolving conflicts, and fostering a positive work culture. Share specific examples of how you've motivated staff or improved team dynamics in previous roles.
✨Demonstrate Operational Savvy
Highlight your experience with day-to-day operations, compliance, and financial processes. Be ready to discuss how you've streamlined workflows or improved client experiences in past positions. This will show that you can handle the operational demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the practice's goals, team dynamics, or how they measure success. This not only shows your enthusiasm but also helps you gauge if the practice is the right fit for you.