Transport Manager (Newport) in Chelmsford

Woodland Logistics are recruiting a Transport Manager. The Transport Manager reports to the Senior Management Team and works closely with the UK Central Planning Team, site operatives, drivers, the on-site customer service team, and management. Under the guidance and direction of the Senior Management Team, this role will work as part of the transport team, actively contributing to the day-to-day operation to ensure an effective and efficient transport function that meets customer requirements while delivering commercial benefits for Woodland.

About us: Woodland Group is more than just a logistics and supply chain company. Independently owned, the Group continuously challenges itself and its teams to be innovative, quick to adapt, provide expert solutions and create opportunities for clients, team members as well as the business. Our culture thrives on a drive for excellence, opportunities to learn and develop, our diversity and relationship building, as well as our desire to bring skills and passion to a quickly changing and fast-paced environment.

What you will be doing:

• Oversee the despatch, ensuring the driving workforce are fully using the tech and completing their job.
• Ensure that internal and external customer requirements are met by working with the customer and SMT to produce any bespoke Standard Operating Procedures and Service Level Agreements.
• Maintain a safe and healthy working environment by following and enforcing standards and procedures complying with legal regulations, carry out risk assessments, report any near miss or areas of concern.
• Support the SMT to ensure that harmonious working relationships are maintained with all operatives, drivers, and customers.
• Make recommendations for identified issues that are derogatory to a safe, efficient and service focused environment.
• Understand and fully utilise Woodland Logistics operating systems and communication devices, ensuring that all reporting staff are using the systems and devices correctly and in full to the benefit of the operation.
• Ensure correct measures are in place for optimal management of all work within the transport team, driver fleet and within any other area of responsibility, consistently meeting customer requirements.
• Ensure appropriate controls and procedures are in place to effectively and efficiently manage service delivery concerns and failures.
• Promote a ‘customer first’ approach.
• Engage with customers to help ensure maximum operational satisfaction; report all meetings to your manager.
• Ensure appropriate measures are in place to maintain all equipment and machinery, including but not limited to Company vehicles, and where necessary PPE, as legally compliant and in good working order.
• Control KPI reports, budget reports and any other report as required by the Manager and senior management.
• Maintain an excellent working knowledge of all legislation that is relevant to the transport and warehousing industry.
• Work with the operations team to continually improve processes and business performance.
• Achieve agreed individual objectives.
• Manage and justify empty mileage, with the aim of reducing this to an absolute minimum.

About you: Previous experience in Transport is preferred. You will need to live and breathe our core values, customer first approach, sustainability goals and be able to work in a fast-moving environment with a great team of people. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.

Why you’ll love working for us: We have a new UK benefits programme based on what our staff asked us for! This includes generous holiday allowance which rises with service, recognition awards and incentives, length of service incentives, enhanced occupational maternity pay, salary sacrifice pension scheme, life assurance, health cash plan, mental health and stress hotline, retail discounts and awards, discounted health club membership, real career opportunities, team bonding opportunities and events.

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER. At Woodland Group success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland.