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- Tasks: Support export airfreight, ocean freight, and road-freight operations while liaising with customers and suppliers.
- Company: Join Woodland Entertainment, a dynamic logistics company that values innovation and collaboration.
- Benefits: Enjoy generous holidays, health plans, profit sharing, and real career growth opportunities.
- Why this job: Be part of a fast-paced team making a real impact in the logistics industry.
- Qualifications: Experience in airfreight and a customer-first mindset are essential.
- Other info: Embrace a culture of diversity and continuous learning in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Woodland Entertainment are hiring an Operations Coordinator with experience in Airfreight to join our Team in Hayes, near Heathrow. The Operations Coordinator will work closely with the Operations Manager, customers and suppliers to support the Woodland Entertainment Team to provide operational support with export airfreight, ocean freight and road-freight.
About us: Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.
About the job:
- To provide export airfreight, ocean freight and road-freight operational support to the team;
- Dealing with overseas and UK based customers and suppliers;
- Liaise with customers and suppliers to obtain information to ensure correct measures are in place and needs are being met;
- Ensure customers are fully informed of the progress of their shipment’s information;
- Ensure correct documentation is on file and act accordingly as set out in the instructions;
- Dealing with invoicing and costing system;
- General administration work;
- Ensure that the requirements of the Customer needs are met at all times;
- Any other duties as required by management for the smooth and efficient operation of the department;
- Carry out any other duties required to help the effectiveness and efficiency of our operation;
- Help to improve and upgrade our internal communication and customer service;
- Work with the operation and accounts team to continually improve processes and business performance;
- Support changes in the role necessary to take the department and business forward;
- Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
About you: You will need to live and breathe our core values, customer first approach, sustainability goals and be able to work in a fast-moving environment with a great team of people. This role needs an innovative and agile approach to constantly implement change and improve the operation. You’ll enjoy working collaboratively with a dedicated focus on driving results. You will be resilient – accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.
Why you’ll love working for us: We have a new UK benefits programme based on what our staff asked us for! This includes:
- Generous holiday allowance which rises with service;
- Recognition awards and Incentives;
- Length of service incentives;
- Enhanced occupational maternity pay;
- Profit share scheme;
- Salary sacrifice pension scheme;
- Life assurance;
- Health cash plan;
- Mental health and stress hotline;
- Retail discounts and awards;
- Discounted health club membership;
- Real career opportunities;
- Team bonding opportunities and events;
- To be part of a fast-moving exciting company with a great team of people.
We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER. At Woodland Group success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland. We deliver opportunities across a wide variety of roles all over the world, from entry level to senior management, behind the steering wheel, in IT and tech or eCommerce. Every Woodlander has access to training and development courses and can drive their own success forward, to realise their full potential.
Operations Coordinator (Hayes) in Chelmsford employer: Woodland Group
Contact Detail:
Woodland Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (Hayes) in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Woodland Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Woodland Group’s values and recent projects. Show us how your experience in airfreight aligns with our mission and culture.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating how you can contribute to our operations team and improve processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Woodland Group.
We think you need these skills to ace Operations Coordinator (Hayes) in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in airfreight and logistics, and don’t forget to showcase any relevant skills that align with our core values and the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Woodland Entertainment and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Team Spirit: We love collaboration at Woodland! In your application, mention examples of how you've worked effectively in teams before. This will show us that you can thrive in our fast-paced environment and contribute to our culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Woodland Group
✨Know Your Airfreight Inside Out
Make sure you brush up on your airfreight knowledge before the interview. Woodland Entertainment is looking for someone with experience in this area, so be ready to discuss specific processes, regulations, and any challenges you've faced in previous roles.
✨Showcase Your Customer Service Skills
Since the role involves liaising with customers and suppliers, prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to keep clients informed and satisfied, as this aligns with their customer-first approach.
✨Demonstrate Your Problem-Solving Abilities
Woodland values innovation and agility, so come prepared with examples of how you've tackled challenges in a fast-paced environment. Discuss any changes you've implemented that improved operations or customer service, showcasing your proactive mindset.
✨Embrace Their Core Values
Familiarise yourself with Woodland's core values and be ready to discuss how you embody them. Whether it's integrity, collaboration, or a commitment to sustainability, showing that you align with their culture will make a strong impression.
