At a Glance
- Tasks: Coordinate and manage ocean and airfreight shipments for smooth operations.
- Company: Join Woodland Group, a dynamic logistics company with a collaborative team.
- Benefits: Enjoy generous holidays, health plans, and career growth opportunities.
- Other info: Flexible working options and a supportive team culture await you.
- Why this job: Be part of a fast-paced environment and make a real impact in logistics.
- Qualifications: Experience in air and ocean freight forwarding and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Woodland Group are recruiting an Ocean and Airfreight Coordinator for our team at Seaham. Reporting to the Branch Manager and working with Supervisors, the Ocean and Airfreight Operations Coordinator will work closely with customers, clients and agents, coordinating and managing the day‑to‑day operations of road, ocean, and airfreight shipments. This role ensures the efficient and timely movement of goods while maintaining compliance with relevant regulations and company policies. The coordinator serves as a key liaison between internal teams, clients, and external agents to ensure high levels of customer satisfaction and operational performance. This role requires a proactive approach to problem‑solving, strong attention to detail, and the ability to manage multiple tasks within a dynamic logistics environment.
About the role:
- Manage all aspects of the Ocean & Airfreight process;
- Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
- Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
- Ensure up to date information is communicated internally and to customers directly to ensure they are fully informed of the progress of their shipments;
- Provide transport companies with the relevant information to ensure customer delivery requirements are met;
- Ensure correct documentation is on file and act accordingly as set out in the instructions;
- Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
- Any other duties as required by management for the smooth and efficient operation of the department.
Work with the operations team to continually improve processes and business performance; Support changes in the role necessary to take the department and business forward; and Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly. Achieving agreed individual objectives; and Understanding and adhering to all Woodland policies and procedures relevant to the role.
Personal Specification
- You have previous experience in full cycle Air and Ocean freight forwarding.
- You have a good understanding of import and export procedures and customs clearance processes.
- You have proficiency with freight forwarding systems and Microsoft Office applications (Word, Excel, Outlook).
- You can work collaboratively with other members of the team as well as key stakeholders across the group;
- You have the natural ability and enjoy building and maintaining strong working relationships;
- You excel with a team environment as well as being able to work autonomously when required;
- You are flexible, adaptable, and open minded and respond well to the ever‑changing priorities and challenges while remaining calm and focused on getting the job done;
- You are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice;
- You actively seek ways to enhance your knowledge and improve your performance;
- You are self‑motivated, have huge drive and ambition – you thrive off achieving great success and helping to build a great place to work!
If you have fantastic communication skills, and want to be a part of small team of industry experts, then please apply!
Why you'll love working for us:
- Generous holiday allowance which rises with service.
- Recognition awards and Incentives.
- Length of service incentives.
- Enhanced occupational maternity pay.
- Salary sacrifice pension scheme.
- Life assurance.
- Health cash plan.
- Mental health and stress hotline.
- Retail discounts and awards.
- Discounted health club membership.
- Real career opportunities.
- Team bonding opportunities and events.
- To be part of a fast‑moving exciting company with a great team of people.
- And much more…
The Woodland Group Ltd does not accept speculative CVs from agencies and politely requests agencies refrain from contacting line managers directly.
Job Types: Full-time, Permanent
Company events, Company pension, Cycle to work scheme, Enhanced maternity leave, Free parking, Life insurance, On‑site parking, Private medical insurance, Profit sharing, Referral programme.
Previous experience with either Air or Ocean freight forwarding.
Work Location: Hybrid remote in Seaham SR7 0PU.
Woodland Group is proud to be an equal opportunity workplace and a member of the Disability Confidence Scheme. We are committed to the values of Equal Employment Opportunity and provide accessible interviews to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Woodland Group and are in need of special assistance, please send an email to recruitment@woodlandgroup.com.
Ocean and Airfreight Coordinator (Seaham) employer: Woodland Group Ltd.
Woodland Group is an exceptional employer, offering a dynamic work environment in Seaham where employees can thrive in their roles as Ocean and Airfreight Coordinators. With generous benefits such as enhanced maternity pay, a salary sacrifice pension scheme, and a strong focus on employee growth through recognition awards and team bonding events, we foster a culture of collaboration and continuous improvement. Join us to be part of a fast-moving company that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean and Airfreight Coordinator (Seaham)
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work with air and ocean freight. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of import/export procedures and customs clearance. We want you to shine when discussing your experience and how it relates to the role of Ocean and Airfreight Coordinator.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you tackled challenges in logistics. This will demonstrate your proactive approach and ability to manage multiple tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Woodland Group.
We think you need these skills to ace Ocean and Airfreight Coordinator (Seaham)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in air and ocean freight forwarding. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Ocean and Airfreight Coordinator role. We love seeing enthusiasm and a proactive approach, so let your personality come through.
Showcase Your Problem-Solving Skills:In logistics, things can get tricky! Share examples of how you've tackled challenges in past roles. We appreciate candidates who can think on their feet and keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Woodland Group Ltd.
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air and ocean freight forwarding. Understand the full cycle of operations, including import/export procedures and customs clearance processes. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in logistics. Think about times when you had to manage multiple tasks or adapt to changing priorities. Highlighting your proactive approach to problem-solving will resonate well with the interviewers.
✨Communicate Effectively
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you maintain strong working relationships with clients, suppliers, and team members. Good communication skills are key in ensuring customer satisfaction and operational performance.
✨Demonstrate Your Initiative
Think of ways you've improved processes in past positions. Be prepared to share specific examples of initiatives you've taken that led to better efficiency or customer service. Showing that you're self-motivated and always looking to enhance your performance will set you apart from other candidates.
