At a Glance
- Tasks: Manage the export process and liaise with customers and suppliers for smooth operations.
- Company: Join Woodland Group, a dynamic logistics company that values innovation and teamwork.
- Benefits: Enjoy generous holidays, health plans, and real career growth opportunities.
- Other info: Inclusive culture with training opportunities and a commitment to diversity.
- Why this job: Be part of a fast-paced team making a real impact in the logistics industry.
- Qualifications: Previous experience as an Export Coordinator is essential; customer-first mindset required.
The predicted salary is between 30000 - 40000 € per year.
Woodland Group are currently looking for an Exports Coordinator to join our fast-paced Exports team based in Chelmsford. The Ocean Export Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided. Woodland Group is more than just a logistics and supply chain company. Independently owned, the Group continuously challenges itself and its teams to be innovative, quick to adapt, provide expert solutions and create opportunities for clients, team members as well as the business. Our culture thrives on a drive for excellence, opportunities to learn and develop, our diversity and relationship building, as well as our desire to bring skills and passion to a quickly changing and fast-paced environment.
About the job
- Manage the export process from start to finish;
- Use the most appropriate method of communication when being the first point of contact for all customers;
- Develop and maintain effective working relationships with key customers to develop more business opportunities;
- Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met;
- Liaise with Customers, Custom and Operations’ Departments ensuring all documents are received within the designated time frame;
- Organise and distribute on-hand reports to clients within the required timeframe;
- Obtain all necessary information to ensure correct measures are in place and customer needs are met;
- Liaise between Suppliers, Forwarders and agents to obtain up-to-date shipment information;
- Ensure customers are fully informed of the progress of their shipments;
- Provide transport companies with the relevant information to ensure customer delivery requirements are met;
- Ensure correct documentation is on file and act accordingly as set out in the instructions;
- Complete export documentation and invoicing within the required timeframe;
- Any other duties as required by management for the smooth and efficient operation of the department;
- Work with the operations team to continually improve processes and business performance;
- Support changes in the role necessary to take the department and business forward;
- Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly;
- Achieve agreed individual objectives;
- Understand and adhere to all Woodland policies and procedures relevant to the role.
About you
Previous experience as an Export Coordinator is essential for this position. You will need to live and breathe our core values, customer first approach, sustainability goals and be able to work in a fast-moving environment with a great team of people. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.
Why you'll love working for us
We have a new UK benefits programme based on what our staff asked us for! This includes:
- Generous holiday allowance which rises with service.
- Recognition awards and incentives.
- Length of service incentives.
- Enhanced occupational maternity pay.
- Salary sacrifice pension scheme.
- Life assurance.
- Health cash plan.
- Mental health and stress hotline.
- Retail discounts and awards.
- Discounted health club membership.
- Real career opportunities.
- Team bonding opportunities and events.
- To be part of a fast-moving exciting company with a great team of people.
And much more… We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER. At Woodland Group success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland. We deliver opportunities across a wide variety of roles all over the world, from entry level to senior management, behind the steering wheel, in IT and tech or eCommerce. Every Woodlander has access to training and development courses and can drive their own success forward, to realise their full potential. Woodland Group is proud to be an equal opportunity workplace and a member of the Disability Confidence Scheme. We are committed to the values of Equal Employment Opportunity and provide accessible interviews to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Woodland Group and are in need of special assistance, please send an email to recruitment@woodlandgroup.com.
Job Types: Full-time, Permanent
Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Work from home
Export Coordinator (Chelmsford) employer: Woodland Group Ltd.
Woodland Group is an exceptional employer, offering a dynamic work environment in Chelmsford where innovation and excellence are at the forefront. With a strong focus on employee growth, generous benefits including enhanced maternity pay, health cash plans, and team bonding events, we foster a culture of inclusivity and support. Join us to be part of a fast-paced team that values your contributions and provides real career opportunities in a thriving logistics and supply chain sector.
StudySmarter Expert Advice🤫
We think this is how you could land Export Coordinator (Chelmsford)
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry, especially those who work at Woodland Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Woodland Group's values and culture. Show us how you align with our customer-first approach and commitment to sustainability. We love seeing candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your communication skills! As an Export Coordinator, you'll be the first point of contact for customers. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our fast-paced team at Woodland Group.
We think you need these skills to ace Export Coordinator (Chelmsford)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Coordinator role. Highlight your previous experience in export coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours at Woodland Group. Show us your personality and enthusiasm for joining our fast-paced environment.
Be Clear and Concise:When filling out your application, keep your language clear and concise. We appreciate straightforward communication, especially since you'll be liaising with customers and suppliers. Make it easy for us to see your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Woodland Group Ltd.
✨Know Your Exports Inside Out
Before the interview, brush up on your knowledge of export processes and documentation. Woodland Group values expertise, so be ready to discuss your previous experience as an Export Coordinator and how it aligns with their operations.
✨Showcase Your Communication Skills
As the first point of contact for customers, effective communication is key. Prepare examples of how you've successfully liaised with customers, suppliers, and transport companies in the past. Highlight your ability to adapt your communication style to different stakeholders.
✨Demonstrate Your Problem-Solving Abilities
Woodland Group thrives on innovation and quick adaptation. Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to share these stories to showcase your proactive approach to problem-solving.
✨Embrace Their Values
Familiarise yourself with Woodland Group's core values, especially their customer-first approach and commitment to sustainability. During the interview, express how your personal values align with theirs and how you can contribute to their inclusive and dynamic culture.