At a Glance
- Tasks: Lead and manage leisure facilities, ensuring safety and exceptional guest experiences.
- Company: Join a vibrant team at Park Holidays UK, dedicated to fun and leisure.
- Benefits: Enjoy discounts on holidays, dining, and access to wellness programmes.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference in guests' leisure experiences while developing your leadership skills.
- Qualifications: Experience in leisure management and strong leadership abilities are key.
The predicted salary is between 13.21 - 13.21 £ per hour.
Compensation: £13.21 Per Hour
Weekly Hours: 36
Overview
As a Leisure Manager, you will oversee all aspects of the leisure facilities, with a primary focus on the pool complex. Your role will involve ensuring the highest standards of safety, guest experience, and staff development, while also meeting operational targets and maintaining the overall quality of the leisure services. This is a hands-on management role requiring strong leadership, organisational skills, and a passion for delivering exceptional leisure experiences.
Job Duties
- Manage all daily operations of the park’s leisure facilities, including the pool complex, ensuring a safe, welcoming, and enjoyable environment for guests.
- Identify and report on necessary expenditure for leisure operations, managing costs effectively and working closely with the General Manager to maintain financial targets.
- Monitor and enforce health and safety protocols within the leisure facilities, ensuring compliance with both company policies and legal standards.
- Recruit, train, and develop leisure staff, ensuring all team members meet required qualifications and safety training.
- Foster a positive and motivated work environment.
- Oversee pool water quality, ensuring it meets company guidelines and government health standards.
- Liaise with contractors and manage the maintenance of the pool plant and other leisure facilities, ensuring equipment is well-maintained and operational.
- Conduct regular reviews of risk assessments and ensure all safety procedures are followed, particularly in high-risk areas like the pool complex.
- Deliver exceptional customer service, ensuring guests enjoy their leisure experience and resolving any issues or concerns promptly and professionally.
Requirements
- National Pool Lifeguard Qualification (NPLQ) is highly desirable, though not essential as training will be provided.
- Proven experience in a similar role within the leisure or hospitality industry, with a strong background in managing pool facilities.
- Previous experience or certification in pool plant operations is essential.
- Strong leadership skills with the ability to manage, train, and motivate a team, creating a positive and productive work environment.
- In-depth knowledge of health and safety regulations, particularly in leisure and pool environments.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with staff, contractors, and guests.
- Ability to resolve operational challenges and make decisions under pressure to ensure the safety and enjoyment of all guests.
- A flexible approach to working hours, with availability to work weekends, holidays, and during peak seasons as required.
- This role is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a check against the Children’s Barred List.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Leisure Manager employer: Woodlake Trails
At Park Holidays UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. As a Leisure Manager, you will enjoy competitive compensation, generous holiday discounts, and access to a comprehensive Employee Assistance Programme, all while working in a supportive environment that values your contributions to creating memorable leisure experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Woodlake Trails. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Woodlake Trails
Don't be shy about reaching out to Woodlake Trails directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Woodlake Trails and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Woodlake Trails
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
