At a Glance
- Tasks: Design and deliver engaging training programmes across multiple park locations.
- Company: Join Park Holidays UK, a leading holiday park operator with a fun culture.
- Benefits: Enjoy discounts on holidays, restaurants, gym memberships, and more.
- Other info: Frequent travel and opportunities for professional development await you.
- Why this job: Make a real impact by empowering teams to create unforgettable holiday experiences.
- Qualifications: Experience in face-to-face training and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Compensation: Up to £40,000
Weekly Hours: 35
Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
Job Summary
We are seeking a dynamic and experienced L&D Specialist to join our People Operations Team. This is an exciting role where you will be responsible for delivering comprehensive training across multiple park locations and at our Head Office. You will design, develop, and deliver both in-person and virtual training sessions. The role requires frequent travel and excellent communication skills to cater to varying abilities within our teams.
Job Duties
- Design, develop, and deliver engaging training programs both in-person and virtually for employees across our parks and Head Office.
- Provide hands-on demonstrations and real-time support during training sessions.
- Adapt training methods to meet the needs of different learners, considering their technical capabilities and roles.
- Create and update training manuals, presentations, videos, and other educational resources.
- Customise training content for different departments, roles, or learning needs.
- Keep all materials current with the latest updates, features, and company processes.
- Assess the effectiveness of training programs through surveys, feedback, and employee performance evaluations.
- Evaluate participant proficiency post-training and recommend additional learning resources if necessary.
- Ensure continuous learning and improvement by identifying gaps in knowledge.
- Serve as the first point of contact for post-training support.
- Troubleshoot system-related issues and escalate to IT where appropriate.
- Provide ongoing support and guidance as needed.
- Partner with subject matter experts (SMEs) to stay updated on new processes, approaches and system features and developments.
- Collaborate with department managers, heads, and other stakeholders to tailor training programs for operational needs.
- Coordinate travel logistics and manage training schedules to ensure full coverage across all designated locations.
- Adapt to different work environments and team dynamics while conducting on-site training.
Requirements
- Considerable years of experience in a similar role, particularly in delivering face to face training.
- Certification in instructional design, training, or a related field is essential.
- Previous experience with e-learning platforms, virtual meeting tools, and Learning Management Systems (LMS) is advantageous.
- Experience working with SuccessFactors, Elite Parks and Articulate or similar systems is a plus.
- Exceptional communication, presentation, and facilitation skills, with the ability to simplify complex processes for non-technical audiences.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Ability to work independently and travel frequently (up to 80% of the time).
- Self-learner with the ability to stay updated on current learning and development (L&D) trends and tools.
- Strong technical proficiency with IT systems and software.
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships
- Free expert mortgage advice
- Company pension scheme
Location: Bexhill-On-Sea, East Sussex, GB, TN39 5ES
Learning & Development Specialist – Travel‑Heavy Park employer: Woodlake Trails
At Park Holidays UK, we are dedicated to fostering a vibrant and inclusive work culture that prioritises employee growth and well-being. As a Learning & Development Specialist, you will enjoy the unique opportunity to travel across our beautiful holiday parks while delivering impactful training that shapes unforgettable guest experiences. With generous benefits, a supportive team environment, and a commitment to your professional development, Park Holidays UK is an exceptional employer for those seeking a rewarding career in the holiday park industry.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Specialist – Travel‑Heavy Park
✨Tip Number 1
Network like a pro! Reach out to current employees at Park Holidays UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the L&D Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to training delivery and adaptability. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with e-learning platforms and tools mentioned in the job description. Being able to discuss your experience with these systems will definitely give you an edge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Park Holidays UK team.
We think you need these skills to ace Learning & Development Specialist – Travel‑Heavy Park
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in learning and development. We want to see how your skills align with the role, so don’t hold back on showcasing your training successes!
Show Off Your Communication Skills:Since this role involves delivering training to various teams, it’s crucial to demonstrate your exceptional communication abilities. Use clear and engaging language in your application to reflect how you’d communicate in person.
Highlight Your Travel Experience:As this position requires frequent travel, mention any previous roles where you’ve had to manage logistics or travel schedules. We love seeing candidates who are adaptable and ready to hit the road!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Woodlake Trails
✨Know Your Stuff
Before the interview, dive deep into the role of a Learning & Development Specialist. Familiarise yourself with training methodologies, especially those relevant to the holiday park industry. Be ready to discuss how you would adapt training for different learning styles and technical abilities.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully designed and delivered training programmes. Highlight any experience with e-learning platforms or tools like SuccessFactors and Articulate, as these will be key in demonstrating your fit for the position.
✨Communicate Clearly
Since this role requires excellent communication skills, practice explaining complex concepts in simple terms. You might even want to do a mock training session with a friend to get comfortable with your presentation style and ensure you can engage your audience effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training challenges they face, or how they measure the success of their training programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
