At a Glance
- Tasks: Design and deliver engaging training programmes across multiple locations, both in-person and virtually.
- Company: Join Park Holidays UK, a leading holiday park operator with a fun and dynamic culture.
- Benefits: Enjoy discounts on holidays, restaurants, gym memberships, and comprehensive employee support.
- Other info: Frequent travel and opportunities for professional growth in a supportive team.
- Why this job: Make a real impact by empowering teams and enhancing their skills in a vibrant environment.
- Qualifications: Experience in training delivery, strong communication skills, and a passion for learning.
The predicted salary is between 35000 - 40000 £ per year.
Compensation: Up to £40,000
Weekly Hours: 35
Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
Job Summary
We are seeking a dynamic and experienced L&D Specialist to join our People Operations Team. This is an exciting role where you will be responsible for delivering comprehensive training across multiple park locations and at our Head Office. You will design, develop, and deliver both in-person and virtual training sessions. The role requires frequent travel and excellent communication skills to cater to varying abilities within our teams.
Job Duties
- Design, develop, and deliver engaging training programs both in-person and virtually for employees across our parks and Head Office.
- Provide hands-on demonstrations and real-time support during training sessions.
- Adapt training methods to meet the needs of different learners, considering their technical capabilities and roles.
- Create and update training manuals, presentations, videos, and other educational resources.
- Customise training content for different departments, roles, or learning needs.
- Keep all materials current with the latest updates, features, and company processes.
- Assess the effectiveness of training programs through surveys, feedback, and employee performance evaluations.
- Evaluate participant proficiency post-training and recommend additional learning resources if necessary.
- Ensure continuous learning and improvement by identifying gaps in knowledge.
- Serve as the first point of contact for post-training support.
- Troubleshoot system-related issues and escalate to IT where appropriate.
- Provide ongoing support and guidance as needed.
- Partner with subject matter experts (SMEs) to stay updated on new processes, approaches and system features and developments.
- Collaborate with department managers, heads, and other stakeholders to tailor training programs for operational needs.
- Coordinate travel logistics and manage training schedules to ensure full coverage across all designated locations.
- Adapt to different work environments and team dynamics while conducting on-site training.
Requirements
- Considerable years of experience in a similar role, particularly in delivering face to face training.
- Certification in instructional design, training, or a related field is essential.
- Previous experience with e-learning platforms, virtual meeting tools, and Learning Management Systems (LMS) is advantageous.
- Experience working with SuccessFactors, Elite Parks and Articulate or similar systems is a plus.
- Exceptional communication, presentation, and facilitation skills, with the ability to simplify complex processes for non-technical audiences.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Ability to work independently and travel frequently (up to 80% of the time).
- Self-learner with the ability to stay updated on current learning and development (L&D) trends and tools.
- Strong technical proficiency with IT systems and software.
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships
- Free expert mortgage advice
- Company pension scheme
Location: Bexhill-On-Sea, East Sussex, GB, TN39 5ES
Learning & Development Specialist employer: Woodlake Trails
At Park Holidays UK, we are dedicated to fostering a vibrant and inclusive work culture that prioritises employee growth and well-being. As a Learning & Development Specialist, you will thrive in a dynamic environment where your contributions directly enhance the skills of our team members across multiple locations. With generous benefits, including holiday discounts, life insurance, and a comprehensive Employee Assistance Programme, we empower our employees to achieve their best while enjoying a fulfilling career in the holiday park industry.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Park Holidays UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the L&D Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to training delivery and adaptability. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your creativity! When discussing your training design experience, share examples of how you've tailored content for different audiences. This will demonstrate your ability to adapt and engage diverse learners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Learning & Development Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in learning and development. We want to see how your skills align with the role, so don’t hold back on showcasing your training successes!
Show Off Your Communication Skills:Since this role requires excellent communication, use your application to demonstrate your ability to convey complex ideas simply. We love seeing clear, engaging writing that reflects your personality and approach.
Highlight Relevant Experience:Don’t forget to mention any hands-on training or instructional design experience you have. We’re looking for someone who can hit the ground running, so share specific examples of your past work that relate to our needs.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Woodlake Trails
✨Know Your Stuff
Before the interview, dive deep into the role of a Learning & Development Specialist. Familiarise yourself with training methodologies, e-learning platforms, and the specific tools mentioned in the job description, like SuccessFactors and Articulate. This will show your genuine interest and expertise.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare to demonstrate how you can simplify complex concepts for different audiences. Think of examples from your past experiences where you successfully adapted your training style to meet diverse learner needs.
✨Be Ready to Discuss Adaptability
With frequent travel and varying team dynamics, be prepared to discuss how you've adapted your training methods in different environments. Share specific instances where you tailored your approach to suit the audience or setting, highlighting your flexibility and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's training culture or how they measure the effectiveness of their training programmes. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career goals.
