At a Glance
- Tasks: Lead a dynamic retail team and maximise sales in a vibrant environment.
- Company: Join a leading leisure and holiday park company with a fun culture.
- Benefits: Enjoy discounts on holidays, meals, and comprehensive health support.
- Other info: Flexible hours and great career progression opportunities await you!
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 29000 - 29000 £ per year.
Compensation: £29,000 Per Annum
Weekly Hours: 44
Overview
As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.
Job Duties
- Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
- Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
- Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
- Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
- Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
- Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
- Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
- Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards.
Requirements
- Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
- Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
- Ability to manage budgets, control stock, and optimise profitability while achieving KPIs.
- Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
- Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
- Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
- Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
- Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
Employee Benefits
- Generous discount on holidays across our parks.
- Discount at all restaurants on park for you and your family.
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher.
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Retail Manager in Bodmin employer: Woodlake Trails
As a Retail Manager with us, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company offers generous benefits, including discounts on holidays and dining, alongside a comprehensive Employee Assistance Programme to ensure your well-being. Join our team and be part of a culture that values high-quality service and memorable guest experiences, all while enjoying the vibrant atmosphere of our leisure and holiday park industry.
