At a Glance
- Tasks: Join our team as a medical receptionist, handling patient queries and appointment bookings.
- Company: Woodhouse Hill Surgery, a friendly practice in Huddersfield with a supportive team.
- Benefits: Flexible 30-hour work week, gain valuable experience in healthcare.
- Other info: Opportunity to grow within a dynamic healthcare environment.
- Why this job: Make a difference in patients' lives while developing your communication and organisational skills.
- Qualifications: Good communication skills and experience in customer service or healthcare preferred.
The predicted salary is between 24000 - 30000 € per year.
We are looking for a medical receptionist to join our team for 30 hours per week. Days: Wednesday, Thursday and Friday. To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to:
- Greeting and directing patients
- Effective use of the appointment system
- Booking appointments
- Processing of information and assisting patients as required
- Acting as the central point of contact for patients
- Distribution of information, messages, and enquiries for the clinical team
- Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
Main duties of the job:
- Maintaining and monitoring the practice appointment system
- Processing personal, telephone and e-requests for appointments
- Answering incoming phone calls, transferring calls or dealing with the caller's request appropriately
- Signposting patients to the correct service
- Initiating contact with and responding to requests from patients, team members and external agencies
- Reading code data on SystmOne
- Photocopying documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Inputting data into the patients' healthcare records as necessary
- Directing requests for information i.e. SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Managing all queries as necessary in an efficient manner
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area at all times
- Monitoring and maintaining the reception area and notice boards
- Supporting all clinical staff with general tasks as requested
- All other duties that are allocated to them
About us: Woodhouse Hill Surgery is based in Fartown Huddersfield. We are part of Kirklees ICB. We have approximately 4500 patients. Our lead GP is Dr Weqas Ahmed.
Job responsibilities: In addition to the duties previously mentioned, the receptionist may be requested to:
- Scan patient-related documentation and attach scanned documents to patients' healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- As required, support the team in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Order and monitor stationery supplies
Person Specification:
- Good Communication Skills
- Ability to provide quality care
- Good interpersonal and communication skills
- IT skills - System One
- Microsoft Office
Qualifications:
- Experience of working with the general public
- Experience of working in primary care
- Experience of working in a GP practice
- Experience in working in a health care setting
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist 30 hours in Huddersfield employer: Woodhouse Hill Surgery
At Woodhouse Hill Surgery, we pride ourselves on fostering a supportive and collaborative work environment where our medical receptionists play a vital role in patient care. Located in the heart of Fartown, Huddersfield, we offer flexible working hours, opportunities for professional development, and a commitment to maintaining a positive workplace culture that values every team member's contribution. Join us to be part of a dedicated team that prioritises quality care and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist 30 hours in Huddersfield
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Woodhouse Hill Surgery. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to reception duties and patient interaction. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the right tone and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Medical Receptionist 30 hours in Huddersfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the role of a medical receptionist. We want to see how you can contribute to our team at Woodhouse Hill Surgery!
Show Off Your Communication Skills:Since good communication is key in this role, don’t forget to showcase your interpersonal skills in your written application. We love seeing examples of how you've effectively interacted with patients or colleagues in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Woodhouse Hill Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a medical receptionist. Familiarise yourself with tasks like managing appointment systems and handling patient queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
As a medical receptionist, you'll need to communicate effectively with patients and the clinical team. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with the types of interactions you’ll have in the role.
✨Showcase Your IT Proficiency
Since the job requires using systems like SystmOne and Microsoft Office, be prepared to discuss your experience with these tools. If you have any specific examples of how you've used technology to improve efficiency or patient care, share those during the interview.
✨Demonstrate Your Interpersonal Skills
Highlight your ability to work well with others, especially in a healthcare setting. Share examples of how you've successfully interacted with patients or collaborated with colleagues in previous roles. This will show that you can be a supportive member of the multidisciplinary team.
