At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join Clipstone, a beloved neighbourhood restaurant in Fitzrovia.
- Benefits: Enjoy 50% staff discount, enhanced leave, and career progression opportunities.
- Other info: Diverse and inclusive workplace with a focus on personal growth.
- Why this job: Be part of a supportive team in an award-winning restaurant group.
- Qualifications: Passion for hospitality and excellent communication skills are key.
The predicted salary is between 11.7 - 14.3 £ per hour.
Join the Team at One of Fitzrovia's Favourite Neighbourhood Restaurants. Clipstone is looking for enthusiastic and passionate Waiters, Waitresses and Front of House Team Members to join our friendly restaurant in the heart of Fitzrovia. If you enjoy looking after people, have a genuine passion for hospitality, and want to build your career in a supportive, award-winning restaurant group, we'd love to hear from you.
At Clipstone, we serve creative, ingredient-led bistro dishes alongside an exceptional wine list in a relaxed and welcoming environment. Every member of our team plays an important role in creating memorable experiences for our guests. We believe our people are our greatest asset, which is why we offer an excellent benefits package, including:
- 50% staff discount across all Woodhead Restaurant Group restaurants for up to six guests
- Enhanced maternity and paternity leave
- Access to confidential mental health support
- Paid company sick leave
- Additional annual leave with long service (up to three extra days)
- Structured training and genuine career progression opportunities
Many of our managers began their careers with us in junior roles, and we're committed to helping our people grow.
Why Woodhead Restaurant Group? Woodhead Restaurant Group is home to five independent London restaurants, each with its own identity but united by the same values. We believe the best restaurants are built by teams who feel respected, trusted and supported. Our culture is built around:
- Respect
- Generosity
In 2025, we were proud to be recognised as one of Code Hospitality's Happiest Places to Work, reflecting our commitment to creating rewarding and sustainable hospitality careers.
About the Role: As part of our Front of House team, you'll help deliver warm, knowledgeable and professional service from the moment guests arrive until they leave. Working closely with your colleagues, you'll ensure every service is smooth, welcoming and enjoyable while maintaining the high standards Clipstone is known for. Your responsibilities will include:
- Welcoming and looking after guests throughout their visit
- Taking food and drink orders confidently and accurately
- Serving food and beverages with professionalism and attention to detail
- Working closely with the kitchen and bar to ensure seamless service
- Preparing the restaurant before service and maintaining excellent standards throughout the day
- Creating a friendly atmosphere where guests feel genuinely looked after
Whether you're greeting regulars or welcoming first-time diners, you'll help create experiences that keep guests coming back.
About You: We're looking for people who enjoy hospitality and take pride in delivering great service. You'll ideally have:
- Experience as a Waiter, Waitress, Front of House Team Member or Server in a restaurant, café or hospitality environment (although this isn't essential)
- A warm, positive and professional attitude
- Excellent communication and people skills
- The ability to remain calm under pressure
- A genuine passion for food, hospitality and customer service
- An interest in wine and beverages, with a willingness to learn
- A collaborative approach and enjoyment of working as part of a close-knit team
Most importantly, we're looking for people with enthusiasm, curiosity and a genuine desire to provide exceptional hospitality.
Why Join Clipstone? Clipstone is a modern neighbourhood restaurant where creativity, quality and genuine hospitality come together. You'll work with an experienced team who are passionate about food, wine and creating memorable guest experiences, while receiving the support and training to continue developing your own career.
Diversity & Inclusion: Woodhead Restaurant Group is proud to be an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to building inclusive teams where everyone feels valued, respected and able to succeed. If you require any adjustments during the recruitment process, we're happy to support you.
Waiter/Waitress employer: Woodhead 17
At Portland, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. Our Michelin-starred kitchen not only provides the opportunity to work with seasonal British produce but also supports your professional growth through mentoring and clear progression pathways. Join us in a dynamic environment where your culinary skills can shine and be recognised at the highest level.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Woodhead 17. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Woodhead 17
Don't be shy about reaching out to Woodhead 17 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Woodhead 17 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Woodhead 17
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
