Deputy Warehouse and Donation Centre Manager

The end-to-end volunteer management solution powering charities to grow and maximise impact. Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare.

We are in an exciting period of growth and transformation and are seeking a Deputy Warehouse and Donation Centre Manager to support the effective operation of Woodgreen’s Warehouse and Donation Centre, ensuring the smooth processing, storage, and distribution of donated goods to our retail outlets. Working closely with our Warehouse & Donation Centre Manager you will maintain high standards of operational efficiency, stock control, and customer service whilst supporting with directing employees, drivers and volunteers to deliver a safe, organised, and donor-focused environment.

Responsibilities

• Ensure continuity of service and adherence to the charity’s operational and ethical standards.
• Support with recruiting, inducting, and training employees and volunteers.
• Ensure Retail Gift Aid is captured and recorded accurately to increase income.
• Support daily supervision of the Warehouse and Fleet teams, ensuring operational priorities are met.
• Support efficient planning of delivery and collection routes.
• Promote a safe working environment, reporting hazards or incidents promptly.
• Support audits and ensure warehouse areas remain compliant with policies and procedures.

If you have experience of working in a warehouse, logistics, or charity retail environment with a developed knowledge of stock handling, sorting, and allocation processes then we would love to hear from you!

Requirements

This is a full time, permanent position with a salary of £25,553 per annum. The working pattern for this role is 37.5 hours per week between Monday – Saturday with the expectation that alternate Saturdays will be worked.

Desirable experience: experience in warehouse, logistics, or charity retail environment with knowledge of stock handling, sorting, and allocation processes.

Benefits

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check. You will also need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.