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- Tasks: Coordinate repair works and manage contractor relationships for insurance claims.
- Company: Join Woodgate & Clark, a leading loss adjuster in the UK insurance market.
- Benefits: Enjoy a competitive salary, great benefits, and flexible remote work options.
- Other info: Dynamic role with opportunities for growth and innovation in a supportive environment.
- Why this job: Make a real difference in the insurance industry while developing your project management skills.
- Qualifications: Attention to detail, teamwork, and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management.
The Project Coordinator sits within Specialist Services, part of Woodgate & Clark, which has its own repair network, Quadrassist, founded in 2013. The Quadrassist network comprises around 100 general contractors, specialist services and a network of internal and external Surveying Services. The Contractor Liaison Team works with Insurers / Loss Adjusters who provide the instructions, managing the claims through the repair process to satisfactory conclusion.
Responsibilities
- Appoint Quadrassist contractors to carry out agreed scope of works, whilst remaining conscious of a client’s specific requirements.
- Manage “Cradle to Grave” coordination of repair works, advising on availability, making appointments and negotiating soonest possible timelines to carry out work.
- Undertake initial estimate validation and validate final account & supporting documents.
- Manage the contractors to ensure SLA compliance and escalate any non-adherence.
- Proactive liaison with contractors, policyholders, loss adjusters and Insurers throughout the QA process.
- Carry out daily quality calls to policyholders to ensure that they are satisfied with repair progression.
- Provide input into process improvement and innovation.
- Provide updates to Management on contractor performance.
- Undertake other duties over and above those listed in the job description, appropriate to the individual’s skills and experience.
- Ensure compliance with legal and regulatory requirements at all times and highlight any contravention to the line manager.
- Provide technical building advice as and when required.
- Provide a proactive quality & accurate service to both internal and external Clients and Colleagues.
- Respond to daily workloads as dictated by customer/Loss Adjuster requirements.
- Manage workload in accordance with priority and responsibilities, using effective planning and organisational skills.
Skills and Experience
- Ability to demonstrate attention to detail (E)
- Ability to work as an individual and as part of a team (E)
- Excellent communication and confidentiality skills (E)
- A positive attitude and a proactive approach to solving problems (E)
- Able to co-ordinate a variety of actions concurrently (E)
- Positively contribute in team meetings and discussions (E)
- Good organisational and planning skills (E)
- Experience in insurance claims handling (D)
- Cert CII and / or CILA Qualified (D)
Location: Manchester/Remote
Salary: Competitive, with competitive benefits
Project Coordinator in Manchester employer: Woodgate and Clark Limited
Contact Detail:
Woodgate and Clark Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Project Coordinator. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Project Coordinator, you'll need to liaise with various stakeholders. Mock interviews with friends or family can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us at Woodgate & Clark. It shows initiative and enthusiasm!
We think you need these skills to ace Project Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Coordinator role. Highlight relevant experience, especially in insurance claims handling and project management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's through your CV or cover letter, we want to see that you can communicate effectively with both clients and colleagues.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Woodgate and Clark Limited
✨Know the Company Inside Out
Before your interview, take some time to research Woodgate & Clark and their role in the insurance market. Understand their services, especially the Quadrassist network, and how they handle specialist claims. This knowledge will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As a Project Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or coordinated complex projects. Be ready to discuss how you ensure compliance with timelines and quality standards.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to liaise effectively with contractors and clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you've had to resolve issues or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach.