At a Glance
- Tasks: Lead a dynamic team to deliver top-notch claims services and drive operational excellence.
- Company: Join Woodgate & Clark, a leading name in the UK insurance market with over 40 years of experience.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Be part of a collaborative culture with a focus on continuous improvement and client satisfaction.
- Why this job: Make a real impact in the insurance industry while developing your leadership skills.
- Qualifications: Experience in adjusting or insurance, strong communication, and problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Area Manager role at Woodgate and Clark Limited.
Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management. Van Ameyde operates across more than 30 territories through 46 operating companies, with more than 1500 team members.
To complement our adjusting services, we also have our own dedicated building repair network, Quadrassist, and provide specialist loss adjusting services in entertainment, events, and advertising through Spotlite Claims.
The Role
As an Area Manager you will be supporting the delivery of a market leading claims service through effective operational service management across an area adjusting team. This will involve a commitment to meet and exceed client service standards. The role will support continuous improvement, drive efficiencies across the team and facilitate client engagement. May at times be required to manage a small caseload of claims, as volumes dictate.
The Person
- Driven, with ability to work on own initiative and work to given targets.
- Ability to work independently and as part of a team.
- A positive attitude and a proactive approach to solving problems.
- Able to prioritise and co-ordinate a variety of actions concurrently.
- Ability to exercise discretion.
- Resilient.
- Act ethically and with integrity.
Responsibilities
The responsibilities of the role include (though are not limited to):
- Support Property Operations Director to drive a high-performance culture in which direct reports meet and exceed client service agreements.
- In conjunction with Property Operations Director, ensure delivery of fee income across the team.
- Apply commercial mindset to performance identifying cost saving opportunities and driving service efficiencies.
- Resource and capacity management including holidays authorisation, WIP management etc.
- Understand and drive team and individual performance through analysis of performance data, technical input from internal stakeholders and regular feedback which includes formal appraisals.
- Build engaged and motivated teams through regular team meetings and business updates.
- Forge strong internal relationships with key internal stakeholders to support technical requirements and client’s needs.
- Assist development of relationships with existing and new clients.
- Ensure regulatory requirements are adhered to personally and across the team.
- Ability to manage own caseload of claims having regard to service management responsibilities.
- Investigate and manage material damage and business interruption claims including conducting site visits, preparing case management plans in accordance with client requirements and broker expectation.
- Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, quantum (including business interruption), recovery and any future actions.
- Instruct and control claim related experts such as: lawyers, forensic scientists, Surveyors etc.
- Communicate regularly with all interested parties, calculate, and approve interim payments - as required, prepare interim reports and appropriate related communication.
- Calculate and agree settlement of claims and prepare final reports.
Skills and Experience
- Adjusting/ Insurance experience (E).
- Strong stakeholder management, report writing and communication skills (E).
- Commercial awareness (E).
- Communication and stakeholder management (E).
- Problem solving (E).
- Planning and organisational skills (E).
Education and Qualifications
- ACILA, or ACII or other relevant professional qualification or experience (D).
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Insurance
Area Manager in London employer: Woodgate and Clark Limited
Woodgate & Clark is an exceptional employer, offering a dynamic work environment where professional growth and continuous learning are at the forefront. As a Learning & Development Manager, you will have the opportunity to shape training strategies that empower employees and enhance their skills, all while being part of a collaborative culture that values innovation and engagement. Located in the UK, our commitment to employee development is complemented by our strong ties to the Van Ameyde Group, providing access to a wealth of resources and expertise across international markets.
Contact Details:
Woodgate and Clark Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Woodgate and Clark Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Woodgate and Clark Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Area Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Woodgate and Clark Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Woodgate and Clark Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Woodgate and Clark Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Woodgate and Clark Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Woodgate and Clark Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Woodgate and Clark Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
