Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch claims services and drive operational excellence.
- Company: Join Woodgate & Clark, a leading name in the UK insurance market with over 40 years of experience.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in the insurance industry while developing your leadership skills.
- Qualifications: Experience in adjusting or insurance, strong communication, and problem-solving skills required.
- Other info: Be part of a collaborative culture with a focus on continuous improvement and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Area Manager role at Woodgate and Clark Limited.
Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management. Van Ameyde operates across more than 30 territories through 46 operating companies, with more than 1500 team members.
To complement our adjusting services, we also have our own dedicated building repair network, Quadrassist, and provide specialist loss adjusting services in entertainment, events, and advertising through Spotlite Claims.
The Role
As an Area Manager you will be supporting the delivery of a market leading claims service through effective operational service management across an area adjusting team. This will involve a commitment to meet and exceed client service standards. The role will support continuous improvement, drive efficiencies across the team and facilitate client engagement. May at times be required to manage a small caseload of claims, as volumes dictate.
The Person
- Driven, with ability to work on own initiative and work to given targets.
- Ability to work independently and as part of a team.
- A positive attitude and a proactive approach to solving problems.
- Able to prioritise and co-ordinate a variety of actions concurrently.
- Ability to exercise discretion.
- Resilient.
- Act ethically and with integrity.
Responsibilities
The responsibilities of the role include (though are not limited to):
- Support Property Operations Director to drive a high-performance culture in which direct reports meet and exceed client service agreements.
- In conjunction with Property Operations Director, ensure delivery of fee income across the team.
- Apply commercial mindset to performance identifying cost saving opportunities and driving service efficiencies.
- Resource and capacity management including holidays authorisation, WIP management etc.
- Understand and drive team and individual performance through analysis of performance data, technical input from internal stakeholders and regular feedback which includes formal appraisals.
- Build engaged and motivated teams through regular team meetings and business updates.
- Forge strong internal relationships with key internal stakeholders to support technical requirements and client’s needs.
- Assist development of relationships with existing and new clients.
- Ensure regulatory requirements are adhered to personally and across the team.
- Ability to manage own caseload of claims having regard to service management responsibilities.
- Investigate and manage material damage and business interruption claims including conducting site visits, preparing case management plans in accordance with client requirements and broker expectation.
- Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, quantum (including business interruption), recovery and any future actions.
- Instruct and control claim related experts such as: lawyers, forensic scientists, Surveyors etc.
- Communicate regularly with all interested parties, calculate, and approve interim payments – as required, prepare interim reports and appropriate related communication.
- Calculate and agree settlement of claims and prepare final reports.
Skills and Experience
- Adjusting/ Insurance experience (E).
- Strong stakeholder management, report writing and communication skills (E).
- Commercial awareness (E).
- Communication and stakeholder management (E).
- Problem solving (E).
- Planning and organisational skills (E).
Education and Qualifications
- ACILA, or ACII or other relevant professional qualification or experience (D).
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Insurance
#J-18808-Ljbffr
Area Manager employer: Woodgate and Clark Limited
Contact Detail:
Woodgate and Clark Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Woodgate & Clark on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for Area Managers. Think about how your experience aligns with their needs, especially around client service and team management.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've improved processes or driven efficiencies in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in claims management and any relevant qualifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team. Keep it engaging and professional, and don’t forget to mention your problem-solving skills!
Showcase Your Achievements: When detailing your work experience, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you’ve driven efficiencies or improved client satisfaction in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Woodgate and Clark Limited
✨Know Your Stuff
Before the interview, make sure you understand Woodgate & Clark's services and their position in the insurance market. Familiarise yourself with loss adjusting, especially in areas like commercial and marine claims. This knowledge will help you demonstrate your interest and expertise.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to lead a team effectively. Prepare examples of how you've driven performance and built engaged teams in the past. Think about specific situations where you’ve improved service delivery or resolved conflicts within a team.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you approach problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight instances where you've identified cost-saving opportunities or improved efficiencies, as these are key aspects of the role.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the team dynamics, the challenges they face, or how success is measured in the Area Manager position.
