At a Glance
- Tasks: Engage with customers, process transactions, and recommend banking products to enhance their experience.
- Company: Join Woodforest National Bank, a diverse and employee-owned institution committed to community service.
- Benefits: Enjoy competitive pay, 401(k) match, medical coverage, and paid time off.
- Other info: Great opportunities for career growth and professional development await you.
- Why this job: Be the face of a bank that values integrity, ownership, and community involvement.
- Qualifications: Sales or customer service experience preferred; positive attitude is a must!
The predicted salary is between 40000 - 50000 £ per year.
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.
Key responsibilities include:
- Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
- Processing transactions, opening accounts, and performing account maintenance.
- Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
- Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It’s not just talk. We walk the walk, from the CEO to front-line employees. Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
Benefits include:
- 401(k) Company Match in ESOP: Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay).
- Opportunities for Long-Term Growth: Take advantage of growth opportunities and professional development to advance in your career.
- Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
- Paid Time Away: Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.
- Medical Coverage: 12 comprehensive plans available at an affordable cost!
- Short and Long-Term Disability & Life, AD&D Insurance: 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.
- Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
- Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.
Minimum Qualifications/Experience:
- 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
- Previous instore banking experience is preferred, but not required.
- Must be positive and engaging.
Formal Education & Certification:
- High School Diploma or equivalent required.
Work Status: Full-time.
Supervisory Responsibility: No.
Travel: Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions: Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Teller Retail Banker II in Norfolk employer: Woodforest National Bank
Woodforest National Bank is an exceptional employer that prioritises employee ownership and community engagement, making it a rewarding place to build your career as a Retail Banker. With a strong focus on professional development, competitive pay, and comprehensive benefits, including an Employee Stock Ownership Plan, employees are empowered to take control of their future while contributing to the financial well-being of their communities. Join a diverse and inclusive team where integrity, service, and growth are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Teller Retail Banker II in Norfolk
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Woodforest National Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Teller Retail Banker II in Norfolk
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Woodforest National Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Woodforest National Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Woodforest National Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Woodforest National Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Woodforest National Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Woodforest National Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
