At a Glance
- Tasks: Manage front-desk operations and ensure guest security during the night shift.
- Company: Join a dynamic hotel team that values commitment and guest experience.
- Benefits: Enjoy health club access, discounts, bonus days off, and personal development opportunities.
- Other info: Flexible hours, free parking, and a supportive work culture await you.
- Why this job: Be the key point of contact for guests and create a safe, comfortable environment.
- Qualifications: Dependable, detail-oriented, and able to handle emergency situations.
The predicted salary is between 24750 - 30250 £ per year.
Benefits Complimentary access to our health club, group exercise classes, and golf facilities.
Bonus holiday days to reward long tenure - because we truly value commitment.
Wedding Day off (conditions apply).
Birthday Day off (conditions apply).
A paid Volunteer Day to support causes you're passionate about (available after one year’s service). 70% off meals while on duty and 25% off when off-duty. 25% off retail. 25% off spa treatments (if booked and taken on the day).
Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
Access to our Employee Assistance Programme, offering support for any challenges you may face.
Personal development programs to support growth and for the considerable opportunities in our expanding group.
Take advantage of our Cycle to Work scheme for a greener commute.
Exclusive competition opportunities for team members with a golf handicap.
Wagestream, offering financial flexibility.
Free parking.
Uniform provided.
The Role We are looking for a dependable and detail-oriented Night Porter to manage our front-desk operations during the night shift.
In this role, you will be the key point of contact for our guests, ensuring a seamless and secure overnight experience.
Your efforts will help create a safe, comfortable environment, allowing our guests to rest easy, while maintaining the smooth operation of hotel services throughout the night.
Responsibilities Manage late check‑ins, early check‑outs, and reconcile charges from the previous day.
Responsible for the security of the hotel and its guests.
Ensure smooth communication with guests and team members through the portable phone.
Monitor key handling, turn off lights in unoccupied rooms, and assist guests with any needs.
Oversee night‑time cleaning operations to ensure all areas are prepared for the following day.
Balance financial accounts and report any maintenance issues.
Be prepared to manage emergency situations when needed.
Experience
Overnight Front Desk & Security Lead in Devon employer: Woodbury Park
Pristine Environments is an excellent employer, offering a supportive and inclusive work culture where every team member plays a vital role in creating a welcoming atmosphere for guests. With flexible shifts and ongoing training opportunities, employees can grow their skills while enjoying the satisfaction of maintaining high cleanliness standards in a beautiful location. Join us to be part of a dedicated team that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Front Desk & Security Lead in Devon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Woodbury Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Woodbury Park
Don't be shy about reaching out to Woodbury Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Overnight Front Desk & Security Lead in Devon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Woodbury Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Woodbury Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
