At a Glance
- Tasks: Deliver outstanding service and create memorable dining experiences for guests.
- Company: Join a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, health club access, and generous discounts.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal development.
- Why this job: Be part of a vibrant team in a feel-good environment while developing your skills.
- Qualifications: Customer service experience is a plus; food safety certification desirable.
The predicted salary is between 22000 - 26000 € per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel‑good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel‑good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel‑good experience through our CARE values:
- Caring: we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious: we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful: we are considerate, establishing the needs of others, working efficiently and caring about high standards – with great attention to detail.
- Energised: we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well‑being, career growth, and work‑life balance:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off‑duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and enthusiastic individual to join our team as a Food & Beverage (F&B) Assistant. In this role, you will play a crucial part in shaping the guest experience by delivering outstanding service and ensuring memorable dining experiences for both Club Members and guests. Reporting to the Food & Beverage Manager/Supervisor, you will help uphold our reputation for exceptional service and quality.
As a Food & Beverage (F&B) Assistant, you will be responsible for:
- Setting up tables and event spaces.
- Greeting and serving guests.
- Delivering food and drinks promptly.
- Maintaining well‑stocked bar areas.
- Upselling offerings.
- Clearing and cleaning tables.
- Ensuring money handling procedures are followed.
- Flexibly assisting in various front‑of‑house areas, including full bar and Barista duties.
This is a fantastic opportunity to expand your experience at a prestigious golf and country club while contributing to our exceptional food, beverage and service standards.
Experience & Skills Required:
- Previous experience in a customer facing role desirable.
- Food safety certification and/or HACCP certified is desirable.
- An excellent standard of presentation is essential.
Schedule:
We operate a 7‑days a week business, between 0600 to 2300. Shift patterns will vary as per business requirements and encompass all opening hours – weekends and bank holidays. Evening availability for functions (until 0200).
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself – we like it that way!
Food & Beverage ( F&B ) Assistant in Twyford employer: Woodbury-Park-Hotel-
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like complimentary access to health facilities, generous holiday allowances, and personal development programmes, team members can thrive in a supportive environment while enjoying the beautiful surroundings of our premium golf and country clubs. Join us to be part of a dedicated team that values care, ambition, respect, and energy, ensuring every day at work is fulfilling and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage ( F&B ) Assistant in Twyford
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Club Company's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their feel-good environment.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be interacting with guests all day. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can deliver that outstanding service they’re looking for.
✨Tip Number 3
Dress to impress! Make sure you present yourself well during the interview. A smart appearance shows that you respect the role and the company’s high standards. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Food & Beverage ( F&B ) Assistant in Twyford
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know why you love providing great service. Share any experiences where you went the extra mile for a customer – it really helps us see your enthusiasm!
Highlight Relevant Experience:If you've worked in food and beverage before, make sure to mention it! Even if it's just a part-time gig, we want to hear about your skills and how they relate to the role of F&B Assistant.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Tell us what makes you unique and how you can contribute to our feel-good environment.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on board with our fantastic team!
How to prepare for a job interview at Woodbury-Park-Hotel-
✨Know the Club Company Inside Out
Before your interview, take some time to research The Club Company. Familiarise yourself with their mission, values, and the services they offer. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure a great experience.
✨Dress to Impress
Presentation is key in the hospitality industry. Make sure you dress smartly for your interview, reflecting the high standards of The Club Company. A polished appearance will demonstrate your understanding of the role and the importance of presentation in the F&B sector.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with a dissatisfied guest or managing a busy service period. Practising these responses will help you feel more confident and articulate during the interview.
