At a Glance
- Tasks: Engage with potential members and promote our amazing club facilities and membership packages.
- Company: Join The Club Company, a premium collection of golf and country clubs across the UK.
- Benefits: Enjoy competitive salary, complimentary health club access, and generous discounts.
- Other info: Great opportunities for personal development and career growth in a feel-good environment.
- Why this job: Be part of a vibrant team that promotes health, wellness, and an exceptional member experience.
- Qualifications: Enthusiastic attitude and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
About Us
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
Our CARE Values
- Caring, we are hosts with heart, helpful and respectful to customers – putting people first.
- Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.
- Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
- Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits
- Competitive salary.
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure.
- Wedding day off (conditions apply).
- Birthday day off (conditions apply).
- Paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, available after probation and on a minimum 16 hours per week contract.
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role
We are looking for an enthusiastic and motivated individual to join our team as a Membership Sales Advisor at The Club. In this role, you will provide valuable information about the Club’s facilities, membership packages, and pricing, either in person or over the phone, to prospective members. You will play a key role in driving membership retention through regular touchpoint calls and follow‑ups with existing members. Your responsibilities will include managing the sales process from initial lead generation to successful outreach, handling telephone and web inquiries, and ensuring prospective members are fully informed about our offerings. You’ll conduct orientation programmes for new members, provide tours for potential members, and ensure all membership applications are completed accurately. With a deep knowledge of our services, you will work to cross‑sell, upsell, and contribute to the achievement of monthly lead generation targets. Additionally, you’ll maintain our membership database, encourage referrals from existing members, and ensure all procedures for processing applications are followed. You will also stay informed on health and safety procedures and ensure the highest standards of personal presentation and hygiene. If you are passionate about delivering exceptional service and helping others discover the value of being a part of our Club, we would love to hear from you!
Membership Sales Advisor employer: Woodbury-Park-Hotel-
The Club Company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, generous benefits including complimentary access to health and fitness facilities, and opportunities for personal growth, we foster an environment where our team can thrive. Join us in creating memorable experiences for our members while enjoying the beautiful surroundings of our premium golf and country clubs across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor
✨Tip Number 1
Get to know the Club Company inside out! Familiarise yourself with our facilities, membership packages, and the feel-good experience we offer. This way, when you chat with potential members, you can share your enthusiasm and knowledge, making them feel excited about joining us.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in person, having a clear and engaging way to present our offerings will make a huge difference. Role-play with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Follow up like a pro! After initial conversations, don’t just leave it there. Regular touchpoints with potential members show that we care and are genuinely interested in helping them find the right membership. Plus, it keeps us top of mind!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace our digital tools, which is super important in today’s job market.
We think you need these skills to ace Membership Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for golf and wellness shine through! We want to see that you’re excited about the role and how you can contribute to our feel-good environment.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience. Mention any previous sales roles or customer service experience that aligns with our CARE values – we love a good fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Membership Sales Advisor role. We can’t wait to hear from you!
How to prepare for a job interview at Woodbury-Park-Hotel-
✨Know the Club Inside Out
Before your interview, make sure you’re familiar with The Club Company’s facilities and membership packages. This knowledge will not only impress your interviewers but also help you answer questions confidently and show your genuine interest in the role.
✨Emphasise Your People Skills
As a Membership Sales Advisor, you'll be interacting with potential and existing members regularly. Highlight your experience in customer service and how you’ve successfully built relationships in the past. Share specific examples that demonstrate your caring and respectful approach.
✨Show Your Enthusiasm
The Club values an energised atmosphere, so let your passion shine through during the interview. Be positive, smile, and express your excitement about the opportunity to contribute to a feel-good environment. This will resonate well with the interviewers.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might face as a Membership Sales Advisor, such as handling inquiries or conducting tours. Prepare responses that showcase your problem-solving skills and ability to upsell or cross-sell effectively, aligning with the club's ambitious goals.
