At a Glance
- Tasks: Support patients in navigating health services and managing their care effectively.
- Company: Join a dynamic Primary Care Network dedicated to patient-centred care.
- Benefits: Gain valuable experience, mentorship, and opportunities for career growth.
- Other info: Be part of a supportive team of healthcare professionals in a diverse community.
- Why this job: Make a real difference in people's lives while developing your skills in healthcare.
- Qualifications: GCSEs or equivalent, experience with clinical systems, and a passion for primary care.
The predicted salary is between 37338 - 44962 £ per year.
Care coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. Care Coordinators work closely with GPs and practice teams to manage patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers.
We are seeking an experienced, self-motivated, hard-working, and patient focused Care Coordinator to join our PCN. They will work closely with the GPs and other primary care professionals within the PCN to proactively identify and manage a caseload of patients, making sure that holistic support is made available to them and that their complex needs are addressed. They may also be asked to contribute towards other administrative tasks within the GP Practice or PCN.
Main duties of the job
- The successful candidate will be based in our PCN Hub at The Woodberry Practice. They will be caring, dedicated, reliable and person-focussed and enjoy working with a wide range of people.
- They will have good written and verbal communication skills and strong organisational and time management skills.
- They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a growing team and committed to providing the PCN, practices, patients, their families and carers with high quality support.
Job responsibilities
- Work with people, their families and carers, to improve their understanding of their condition.
- Support people to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes.
- Help people to manage their needs by providing a contact to answer queries, make and manage appointments, and ensure that people have good quality written or verbal information to help them make choices about their care.
- Assist people to access self-management education courses, peer support, health coaching and other interventions that support them in their health and wellbeing, and increase their levels of knowledge, skills and confidence in managing their health.
- Provide coordination and navigation for people and their carers across health and care services.
- Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload.
- Support the coordination and delivery of multidisciplinary teams with the PCN.
- Raise awareness of how to identify patients who may benefit from shared decision making.
- Explore and assist people to access a personal health budget where appropriate.
- Work with people, their families, carers and healthcare team members to encourage effective help-seeking behaviours.
- Support PCNs in developing communication channels between GPs, people and their families and carers and other agencies.
- Identify carers and help them access services to support them.
- Conduct follow-ups on communications from out of hospital and in-patient services.
- Maintain records of referrals and interventions to enable monitoring and evaluation of the service.
- Support practices to keep care records up-to-date.
- Contribute to risk and impact assessments, monitoring and evaluations of the service.
- Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role.
- Work sensitively with people, their families and carers to capture key information.
- Encourage people, their families and carers to provide feedback and to share their stories about the impact of care coordination on their lives.
- Record and collate information according to agreed protocols and contribute to evaluation reports required for the monitoring and quality improvement of the service.
Person Specification
- Educated to GCSE or Equivalent (A-C)
- Experience with using the clinical system - EMIS
- An interest in primary care
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Care Coordinator (PCN) x 2 employer: Woodberry Practice
The Enfield South West Primary Care Network (PCN) is an exceptional employer, offering a supportive and collaborative work environment where Care Coordinators can thrive. With a strong focus on employee development and mentorship, we provide opportunities for growth within the primary care sector while ensuring our team members are passionate about delivering high-quality care to a diverse patient population in South West Enfield.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator (PCN) x 2
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Woodberry Practice for the Care Coordinator (PCN) x 2 role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator (PCN) x 2
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Woodberry Practice, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Woodberry Practice, and how you can make a difference!
How to prepare for a job interview at Woodberry Practice
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Woodberry Practice.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Woodberry Practice appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Woodberry Practice supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
