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- Tasks: Join our admin team to provide essential support in healthcare management.
- Company: Be part of a dynamic and supportive primary healthcare practice.
- Benefits: Enjoy flexible part-time hours, perfect for balancing work and study.
- Why this job: Make a meaningful impact while gaining valuable experience in healthcare administration.
- Qualifications: No specific qualifications required; just a willingness to learn and contribute.
- Other info: Work location is at 2a Wood Lane, Ruislip, HA4 6ER.
We are seeking to recruit an Administrator/s to join our supportive and dynamic admin team. The role/s will be part-time, requiring a commitment of approximately 3-5 days per week (15 – 30 hours per week), offering the ideal balance for someone looking to contribute meaningfully while maintaining flexibility.
The successful candidate/s will provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date:
Management of incoming insurance reports, SARS, iGPR etc
BLINX Online Consultations
DOCMAN
Cover DOCMAN management when DOCMAN administrator on leave
Notes filing
File Registrations & New Patient Questionnaires
File Cervical Screening Letters
Allocating documents when required (Pharmacist)
Secretarial/Administrative support
Sending out / booking of eligible patients into NHS Health Checks
Monitor and Action SARS/DOCMAN/WLMC email boxes
Documenting and allocating Private Letter requests
Cover Reception/Overflow telephone calls when required
Main duties of the job
Administrative Support
The role involves providing comprehensive administrative support to the primary healthcare team, ensuring all practice records are maintained accurately and efficiently. Key responsibilities include:
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Managing incoming documents such as insurance reports, Subject Access Requests (SARS), iGPRs, and other correspondence.
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Handling BLINX Online Consultations promptly and effectively.
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Utilising DOCMAN for document management, including providing coverage during periods of leave for the DOCMAN administrator.
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Conducting whole notes filing to ensure patient records are complete and organised.
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Filing new patient registrations, questionnaires, and cervical screening letters with accuracy and timeliness.
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Allocating and documenting relevant files and information to appropriate team members, such as the pharmacist.
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Coordinating and booking eligible patients for NHS Health Checks, ensuring all appointments are scheduled efficiently.
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Monitoring and taking action on incoming emails and tasks from SARS, DOCMAN, and WLMC email inboxes.
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Processing and allocating requests for private letters and related documentation.
Additional Responsibilities
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Providing reception and telephone coverage during busy periods or when required to manage overflow.
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Offering additional administrative support to the team as needed to ensure the smooth running of the practice.
Job locations
2a Wood Lane
Ruislip
HA4 6ER, 2a Wood Lane
Ruislip
HA4 6ER
Employer’s website
https://www.woodlanesurgery.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Nicola Falcon
wlmc.patientenquiries@nhs.net
Administrator employer: Wood PLC
Contact Detail:
Wood PLC Recruiting Team
wlmc.patientenquiries@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with the specific administrative tools mentioned in the job description, such as DOCMAN and BLINX. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in managing patient records or handling sensitive information. This will show that you understand the importance of confidentiality and accuracy in a healthcare setting.
✨Tip Number 3
Be prepared to discuss how you handle busy periods and manage multiple tasks simultaneously. The role requires flexibility and efficiency, so sharing examples from past experiences can really set you apart.
✨Tip Number 4
Research the practice and its values before your interview. Understanding their approach to patient care and administration will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Administrator position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative experience, particularly in healthcare settings. Mention specific tasks you've handled that align with the responsibilities listed in the job description.
Showcase Your Skills: Make sure to highlight skills that are crucial for the role, such as document management, attention to detail, and effective communication. Provide examples of how you've successfully used these skills in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the organization. Mention why you want to work at Wood Lane Surgery and how you can contribute to their team.
How to prepare for a job interview at Wood PLC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Administrator position. Familiarize yourself with terms like DOCMAN, SARS, and BLINX Online Consultations, as these will likely come up during your interview.
✨Show Your Organizational Skills
Since the role involves managing various documents and records, be prepared to discuss your organizational strategies. Share examples from your past experiences where you successfully managed multiple tasks or maintained accurate records.
✨Demonstrate Communication Skills
Effective communication is key in this role, especially when dealing with healthcare professionals and patients. Be ready to provide examples of how you've handled communication in previous roles, particularly in busy or challenging situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the tools used for document management, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
