At a Glance
- Tasks: Lead customer success initiatives and develop strategies for real-time energy trading clients.
- Company: Join Wood Mackenzie, a leader in energy market insights and analytics.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and shape the future of energy trading.
- Why this job: Be the voice of clients and drive impactful change in the energy trading sector.
- Qualifications: Experience in customer success and a passion for energy markets are essential.
The predicted salary is between 50000 - 52500 £ per year.
Wood Mackenzie is seeking a Customer Success Manager to act as the primary advocate and strategist for clients in trading-focused real-time markets.
You will lead QBRs, develop customer success plans, and create playbooks aligned with real-time workflows to drive measurable ROI.
Work with cross-functional teams—support, product, analytics, and tech—to ensure adoption of insights, monitor health metrics, and identify expansion opportunities.
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Senior Customer Success Lead - Real-Time Energy Trading employer: Wood Mackenzie
Wood Mackenzie is an exceptional employer that fosters a dynamic and collaborative work culture, offering employees the chance to thrive in a hybrid working environment. With a strong focus on professional development, team members are encouraged to enhance their skills and advance their careers while contributing to impactful projects in the natural resources sector. The company's commitment to innovation and customer success makes it a rewarding place for those looking to make a meaningful impact in their roles.
