At a Glance
- Tasks: Manage and optimise Salesforce to enhance team efficiency and data integrity.
- Company: Join Wood Mackenzie, a leader in energy analytics with a global impact.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work with a diverse team of experts and enjoy excellent career advancement opportunities.
- Why this job: Be the tech-savvy hero driving innovation in a dynamic, collaborative environment.
- Qualifications: Salesforce knowledge and strong problem-solving skills are essential.
The predicted salary is between 40000 - 55000 £ per year.
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape. For over 50 years our work has guided the decisions of the world’s most influential energy producers, utilities companies, financial institutions and governments. Now, with the world’s energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That’s why we’ve redefined what’s possible with Intelligence Connected.
Role Overview
As our Salesforce Administrator (full-time basis), you’ll be the driving force behind a platform used daily by teams across the globe, ensuring it works smarter, faster, and more effectively for everyone who depends on it. You’ll sit at the intersection of technology and business, translating complex operational needs into elegant platform solutions—shaping how our people work and directly enabling commercial success, whilst ensuring data quality, security, and usability. Wood Mackenzie follows a hybrid work structure where employees are to be in the office a minimum of 2 days per week.
Key Responsibilities
- Platform Management
- Configure Salesforce objects, fields, page layouts, record types, and validation rules
- Manage user accounts, profiles, roles, permission sets, and access controls
- Maintain system security and data integrity
- Automation & Configuration
- Build and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etc
- Create reports and dashboards for business insights
- Customize Salesforce using declarative tools (no/low code)
- Data Management
- Import, export, and clean data using tools like Data Loader
- Perform regular data audits and deduplication
- Manage backups and data recovery processes
- Be familiar with OwnBackup Archiving tools
- System Optimization
- Gather requirements from stakeholders and translate them into Salesforce solutions
- Monitor platform usage and recommend improvements
- Stay current with Salesforce releases and new features
Required Skills & Qualifications
- Technical Skills
- Strong knowledge of Salesforce configuration
- Experience with Flows and automation tools
- Reporting and dashboard creation
- Basic understanding of Salesforce data model
- Familiarity with AppExchange apps
- Knowledge of Apex code
- Soft Skills
- Strong problem-solving and analytical skills
- Excellent communication with technical and non-technical users
- Attention to detail
- Ability to manage multiple requests and priorities
Education & Certifications
- Salesforce Certified Administrator
- Platform App Builder and Agentforce certifications are a plus
Typical Tools Used
- Salesforce Setup
- Data Loader
- Salesforce Flow Builder
- Reports & Dashboards
- AppExchange
- Jira
- Copado
- OwnBackUp Archive
We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status.
Salesforce Administrator employer: Wood Mackenzie
Wood Mackenzie is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Harrow. With a strong emphasis on employee growth, we provide ample opportunities for professional development and the flexibility of part-time or hybrid work arrangements, making it an ideal environment for those seeking meaningful and rewarding careers in data and research sales.