Wood Mackenzie in London invites a Customer Success Manager to drive value for energy traders and analysts through real-time data and tools. You will lead QBRs, craft success plans, and build playbooks tailored to fast-moving markets, coordinating across product, analytics and support teams.
You will monitor usage, reduce churn risk, identify expansion opportunities, and translate client challenges into product improvements. A deep understanding of oil, gas and power markets is essential.
#J-18808-Ljbffr
Strategic Customer Success Lead – Real-Time Energy Trading in London employer: Wood Mackenzie
Wood Mackenzie is an exceptional employer that fosters a dynamic work culture in the heart of London, offering a hybrid setup that promotes flexibility and work-life balance. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, making it an ideal place for those looking to make a meaningful impact in the SaaS and data sectors. Join us to be part of a collaborative team that values innovation and strategic thinking while driving success in the European natural resources market.
