Lead Salesforce Administrator
Lead Salesforce Administrator

Lead Salesforce Administrator

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and optimise the Salesforce platform to enhance business processes.
  • Company: Join Wood Mackenzie, a global leader in energy analytics and insights.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Be at the forefront of energy analytics and make impactful decisions.
  • Qualifications: Salesforce configuration experience and strong problem-solving skills required.
  • Other info: Dynamic team environment with a commitment to diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape. For over 50 years our work has guided the decisions of the world’s most influential energy producers, utilities companies, financial institutions and governments. Now, with the world’s energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That’s why we’ve redefined what’s possible with Intelligence Connected. By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe. This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence – whether planning days, weeks, months or decades ahead.

A Lead Salesforce Administrator is responsible for configuring, maintaining, and optimizing the Salesforce platform to support business processes. They act as the bridge between business users and the Salesforce system, ensuring data quality, security, and usability.

Key Responsibilities

  • Platform Management
  • Configure Salesforce objects, fields, page layouts, record types, and validation rules
  • Manage user accounts, profiles, roles, permission sets, and access controls
  • Maintain system security and data integrity
  • Automation & Configuration
    • Build and manage automation using Flows, Approval Processes, Apex, Validation Rules, APIs, Dynamic Forms etc
    • Create reports and dashboards for business insights
    • Customize Salesforce using declarative tools (no/low code)
  • Data Management
    • Import, export, and clean data using tools like Data Loader
    • Perform regular data audits and deduplication
    • Manage backups and data recovery processes
    • Be familiar with OwnBackup Archiving tools
  • System Optimization
    • Gather requirements from stakeholders and translate them into Salesforce solutions
    • Monitor platform usage and recommend improvements
    • Stay current with Salesforce releases and new features

    Required Skills & Qualifications

    • Technical Skills
    • Strong knowledge of Salesforce configuration
    • Experience with Flows and automation tools
    • Reporting and dashboard creation
    • Basic understanding of Salesforce data model
    • Familiarity with AppExchange apps
    • Knowledge of Apex code
  • Soft Skills
    • Strong problem-solving and analytical skills
    • Excellent communication with technical and non-technical users
    • Attention to detail
    • Ability to manage multiple requests and priorities

    Education & Certifications

    • Salesforce Certified Administrator
    • Platform App Builder and Agentforce certifications are a plus

    Typical Tools Used

    • Salesforce Setup
    • Data Loader
    • Salesforce Flow Builder
    • Reports & Dashboards
    • AppExchange
    • Jira
    • Copado
    • OwnBackUp Archive

    Equal Opportunities

    We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov. If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

    Lead Salesforce Administrator employer: Wood Mackenzie

    Wood Mackenzie is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its 2,700 experts across 30 countries. As a Lead Salesforce Administrator, you will benefit from extensive professional growth opportunities, competitive compensation, and the chance to work with cutting-edge technology in a globally influential company dedicated to shaping the future of energy and natural resources.
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    Contact Detail:

    Wood Mackenzie Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Lead Salesforce Administrator

    ✨Tip Number 1

    Network like a pro! Reach out to current or former employees at Wood Mackenzie on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.

    ✨Tip Number 2

    Prepare for the interview by diving deep into Salesforce features and how they relate to the energy sector. We want to show that we’re not just tech-savvy but also understand the business side of things.

    ✨Tip Number 3

    Practice common interview questions related to Salesforce administration. We can even role-play with a friend to get comfortable talking about our skills and experiences in a relaxed way.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the team at Wood Mackenzie.

    We think you need these skills to ace Lead Salesforce Administrator

    Salesforce Configuration
    Automation using Flows
    Apex Code Knowledge
    Reporting and Dashboard Creation
    Data Management with Data Loader
    Attention to Detail
    Problem-Solving Skills
    Excellent Communication Skills
    Ability to Manage Multiple Requests
    Familiarity with AppExchange Apps
    Salesforce Certified Administrator
    Platform App Builder Certification
    Data Integrity Management
    System Security Maintenance

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Lead Salesforce Administrator role. Highlight your experience with Salesforce configuration, automation tools, and data management. We want to see how your skills align with what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any relevant certifications you hold.

    Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think critically and come up with innovative solutions, especially when it comes to Salesforce!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team!

    How to prepare for a job interview at Wood Mackenzie

    ✨Know Your Salesforce Inside Out

    Make sure you brush up on your Salesforce knowledge before the interview. Understand the key features, especially around configuration, automation tools like Flows, and data management practices. Being able to discuss specific examples of how you've used these tools will show that you're not just familiar with the platform, but that you can leverage it effectively.

    ✨Showcase Your Problem-Solving Skills

    Prepare to discuss past challenges you've faced as a Salesforce Administrator and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to think critically under pressure, which is crucial for the role.

    ✨Communicate Clearly with All Stakeholders

    Since you'll be acting as a bridge between technical and non-technical users, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated with different stakeholders and how that led to better outcomes. This will highlight your communication skills, which are essential for the position.

    ✨Stay Updated on Salesforce Trends

    Familiarise yourself with the latest Salesforce releases and features. Being knowledgeable about new tools and updates shows your commitment to continuous learning and improvement. You might even want to mention how you plan to implement these updates in your future role, which will impress your interviewers.

    Lead Salesforce Administrator
    Wood Mackenzie

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