Wood Mackenzie is seeking a Director of Customer Success to scale a global CS organization, embedding CS into culture and driving measurable outcomes across onboarding, adoption, and advocacy. You will lead a team of senior managers, shape playbooks, and partner with Sales, Product, and Research to maximize customer value.
The role requires a strategic, analytical leader with excellent communication skills, capable of scaling operations across regions and driving retention and expansion in a
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Director of Customer Success | Global SaaS & Growth Leader employer: Wood Mackenzie
Wood Mackenzie is an exceptional employer that fosters a dynamic work culture in the heart of London, offering a hybrid setup that promotes flexibility and work-life balance. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, making it an ideal place for those looking to make a meaningful impact in the SaaS and data sectors. Join us to be part of a collaborative team that values innovation and strategic thinking while driving success in the European natural resources market.
