Wood Mackenzie, a global leader in energy analytics and intelligence, is transforming into a product-led SaaS organization. The Director of Customer Success will drive regional and global CS excellence, embedding customer outcomes into onboarding, adoption, and advocacy.
This role requires seasoned leadership, scalable processes, and cross-functional collaboration to deliver measurable outcomes and growth across enterprise accounts.
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Director, Customer Success - Scale & Value (Hybrid) employer: Wood Mackenzie
Wood Mackenzie is an exceptional employer that fosters a dynamic work culture in the heart of London, offering a hybrid setup that promotes flexibility and work-life balance. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, making it an ideal place for those looking to make a meaningful impact in the SaaS and data sectors. Join us to be part of a collaborative team that values innovation and strategic thinking while driving success in the European natural resources market.
