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For Companies At a Glance
- Tasks: Manage customer relationships and process sales orders efficiently.
- Company: Join a rapidly growing company with a focus on innovation.
- Benefits: Competitive pay, team environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and contribute to the company's success.
- Qualifications: Proven sales experience and strong communication skills.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
As Wood Innovations goes through a period of rapid growth and development, we are looking to recruit a passionate, talented and motivated Customer Service Representative to join our team, with a proven track record of hitting sales targets and managing customer relationships. The job role is sales and dealing with goods inwards/outwards. The ideal candidate will thrive under pressure, have a professional manner, be able to work as part of a team but also on their own initiative. Reporting to the Operations Managers, the position will be an integral part of the organisation and the individual will be expected to bring additional knowledge and experience to aid the growth and expansion of the company.
Essential Functions & Responsibilities:
- Monitor sales email inbox ensuring emails are dealt with in a timely manner.
- Receiving and processing sales orders on the ERP system.
- Verifying orders, including customer’s personal information.
Customer Services Representative in London employer: Wood Innovations
Contact Detail:
Wood Innovations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Representative in London
✨Tip Number 1
Get to know the company inside out! Research Wood Innovations and understand their values, products, and recent developments. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the company, whether it's at a networking event or an interview, be ready to explain how your skills and experience make you the perfect fit for the Customer Services Representative role.
✨Tip Number 3
Follow up after your application! A quick email thanking them for the opportunity and reiterating your enthusiasm can set you apart from other candidates. It shows initiative and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application directly, and it makes the process smoother for everyone involved. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Customer Services Representative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Representative role. Highlight any previous sales experience and customer relationship management to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a great candidate. Don’t forget to mention your ability to thrive under pressure!
Showcase Your Communication Skills: As a Customer Service Representative, communication is key. In your application, demonstrate your ability to communicate clearly and professionally, whether it’s in your writing or through examples of past interactions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wood Innovations
✨Know Your Stuff
Before the interview, make sure you understand Wood Innovations and their products. Familiarise yourself with their sales processes and customer service approach. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Sales Skills
Prepare examples of how you've hit sales targets in the past. Be ready to discuss specific situations where you managed customer relationships effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Team Spirit
Since the role requires teamwork, think of instances where you've successfully collaborated with others. Highlight your ability to work under pressure while still being a supportive team member. This will resonate well with their expectations.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's growth plans or how they measure success in the customer service department. This shows your enthusiasm and forward-thinking attitude.
