At a Glance
- Tasks: Deliver exceptional customer service and work as part of a friendly team.
- Company: The Wood House, a vibrant pub with a welcoming atmosphere.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Opportunities for training, development, and career progression.
- Why this job: Join a fun team in a popular community pub with great events and a lovely garden.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 22000 - 25000 £ per year.
The Wood House is a delightful pub situated at the top of the leafy Sydenham & Dulwich Woods. The Wood House boasts a huge pub & a large garden, but also cosy through the winter months with warm fires helping to set the ambience. Our pub features an outside bar & Burger Shack, heated huts with private screens & a heated garden which makes our pub a great event space all year round. The Wood House is an extremely popular destination to watch sports such as Six Nations, World Cup, Euros & Wimbledon with 10 TV screens inside & out.
The pub has continued to go from strength to strength with a great kitchen team, led by our talented Head Chef Jaun & our General Manager Boyd who recently achieved General Manager of the Year at Young's. We have a handsome pub dog Copper & a beautiful pub baby, Sebastian. We are a personable & unique team always looking at new opportunities to strive, whether it be events such as our yearly Christmas Market or developing our new afternoon tea & breakfast menu.
The Wood House is a great place to work because it feels like you are outside of London even though you are close to the centre. It's a destination pub, but also a great community pub with fantastic regulars! 7 minutes on the train to Brixton & 12 to Victoria. Our team is friendly & hardworking & it's a great and busy pub to develop your skills.
We have a fantastic reputation for being family-friendly, dog-friendly & having great Sunday roasts! The Wood House is certainly somewhere to be proud to work!
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Wood House
The Wood House is an exceptional employer, offering a vibrant work environment that combines the charm of a community pub with the excitement of a popular destination. With access to career pathways, training opportunities, and a supportive team culture, employees can thrive while enjoying benefits like free meals, weekly pay, and generous discounts. Located just minutes from central London, it’s a fantastic place to develop your skills in a friendly and dynamic setting, making every day at work enjoyable and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Wood House and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe – it’ll help you stand out when you talk about why you want to join the team.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who fits into their unique team, so be yourself and don’t be afraid to show your passion for customer service.
✨Tip Number 3
Ask questions that matter! Inquire about the team culture, upcoming events, or how they celebrate successes. This shows you’re genuinely interested in being part of the community at The Wood House and not just any job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from the team at Young's.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about exceptional customer service, so a warm tone can go a long way.
Tailor Your Application:Make sure to tailor your application to The Wood House specifically. Mention why you’re excited about working in a pub that’s both a community hub and a destination spot. Highlight any relevant experience or skills that align with our vibe and values.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your passion for the role without wading through too much fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our fantastic team!
How to prepare for a job interview at Wood House
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Wood House. Understand its unique features, like the outdoor bar and heated garden. This will show your genuine interest in the pub and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for delivering great service, which is exactly what they’re looking for.
✨Emphasise Team Spirit
The Wood House values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, as this will resonate with their friendly and hardworking team culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about upcoming events or new menu items. This shows your enthusiasm for the role and helps you learn more about how you can contribute to the pub’s success.
