At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: The Wood House, a vibrant pub with a friendly atmosphere and great events.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Enjoy a unique work setting with a pub dog and exciting events throughout the year.
- Why this job: Join a passionate team and develop your skills in a fun, community-focused environment.
- Qualifications: A friendly personality and a passion for hospitality and teamwork.
The predicted salary is between 25000 - 30000 £ per year.
The Wood House is a delightful pub situated at the top of the leafy Sydenham & Dulwich Woods.
The Wood House boasts a huge pub & a large garden, but also cosy through the winter months with warm fires helping to set the ambience.
Our pub features an outside bar & Burger Shack, heated huts with private screens & a heated garden which makes our pub a great event space all year round.
The Wood House is an extremely popular destination to watch sports such as Six Nations, World Cup, Euros & Wimbledon with 10 TV screens inside & out.
The pub has continued to go from strength to strength with a great kitchen team, led by our talented Head Chef Jaun & our General Manger Boyd who recently achieved General Manager of the Year at Young's.
We have a handsome pub dog Copper & a beautiful pub baby, Sebastian, we are a personable & unique team always looking at new opportunities to strive, whether it be events such as our yearly Christmas Market or developing our new afternoon tea & breakfast menu.
The Wood House is a great place to work because it feels like you are outside of London even though you are close to the centre, it's a destination pub, but also a great community pub with fantastic regulars! 7 minutes on the train to Brixton & 12 to Victoria.
Our team is friendly & hardworking & its a great and busy pub to develop your skills.
We have a fantastic reputation for being family-friendly, dog-friendly & having great Sunday roasts!
The Wood House is certainly somewhere to be proud to work!
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
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Pub Team Member - Hospitality & Events Enthusiast employer: Wood House
The Wood House is an exceptional employer, offering a vibrant work environment in a picturesque location just outside of central London. With a strong focus on employee development through our Apprenticeship Scheme and Chef Academy, we foster a friendly and supportive culture where teamwork thrives. Enjoy benefits like free meals, generous discounts, and the opportunity to be part of a well-respected pub known for its community spirit and fantastic reputation.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Team Member - Hospitality & Events Enthusiast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wood House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wood House
Don't be shy about reaching out to Wood House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Pub Team Member - Hospitality & Events Enthusiast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wood House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wood House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
