At a Glance
- Tasks: Help turn pre-loved items into funds for pets while creating engaging online listings.
- Company: Join a passionate charity focused on supporting pets and their people.
- Benefits: Enjoy competitive pay, generous leave, and exclusive discounts.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Make a real difference while gaining e-commerce experience in a fun environment.
- Qualifications: Experience with eBay or online selling, strong customer service skills.
The predicted salary is between 15736 - 15736 £ per year.
About the role
Do you have an eye for valuable pre‑loved items and a passion for online selling? Do you want to help turn donated goods into vital funds that support pets and their people? We are looking for a motivated and commercially aware E‑Commerce Assistant to support our growing online retail operation on a part‑time basis. Working 22.5 hours a week, this is an exciting opportunity for someone with experience in eBay, Depop, or online marketplaces who enjoys customer service, identifying trends, and working in a fast‑paced retail environment.
Responsibilities
- Working alongside our E‑Commerce Manager, help to identify donated items suitable for online sale.
- Create engaging listings whilst ensuring that customers receive an excellent online shopping experience.
- Maximise income through online sales by researching products, photographing items, managing listings, and dispatching sold goods efficiently.
Qualifications
- Experience selling products on eBay or other online platforms.
- Strong customer service and communication skills.
- Good organisational skills and the ability to prioritise workload.
- Confidence using Microsoft Office and online systems.
- Experience pricing pre‑loved or second‑hand goods.
- A proactive attitude and ability to work independently and as part of a team.
- Experience in charity retail is desirable although not essential.
Employment Details
This is a permanent, part-time position working 22.5 hours a week on a two‑week rota basis; Monday, Wednesday, Thursday and Saturday (week 1) and Monday, Wednesday, Thursday and Friday (week 2). The salary for this position is £15,736.50 per annum (equivalent to £13.45 per hour).
This competitive salary is complemented by:
- Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days pro rata after five years.
- Up to 8% employer pension contributions.
- Support towards healthcare costs (cashplan).
- Employee wellbeing package to include free access to Headspace.
- Life assurance (4× salary).
- Enhanced parental leave (subject to qualifying period).
- Benefits hub – exclusive discounts on popular brands.
- 25% discount in our charity shops.
Requirements
Due to the nature of this role, there will be an element of manual handling and physical activity involved. For this reason, we are unable to accept applications from anyone under the age of 18. Please note that you will also need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Accessibility & Equality
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Part Time E-Commerce Assistant employer: Wood Green
Join us at Woodgreen, where your passion for e-commerce can make a real difference in the lives of pets and their owners. We offer a supportive work culture that values employee wellbeing, with generous benefits including up to 40 days of annual leave, a robust pension scheme, and access to exclusive discounts. As a part-time E-Commerce Assistant, you'll have the opportunity to grow your skills in a dynamic environment while contributing to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time E-Commerce Assistant
✨Tip Number 1
Get to know the company! Research Woodgreen and their mission. When you understand what they stand for, you can tailor your conversations to show how your values align with theirs.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. This will help you feel more confident and articulate when discussing your experience in e-commerce and customer service.
✨Tip Number 3
Show off your skills! Bring examples of your previous online selling successes, whether it’s eBay or Depop. Having tangible proof of your abilities can really impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time E-Commerce Assistant
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for e-commerce and online selling! Share any experiences you have with platforms like eBay or Depop, and how you've turned pre-loved items into treasures. A little passion goes a long way!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We want to know how your background fits the role of E-Commerce Assistant, so don’t hold back on those customer service skills!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Wood Green
✨Know Your Platforms
Make sure you brush up on your knowledge of eBay, Depop, and other online marketplaces. Familiarise yourself with their selling processes, fees, and best practices. This will show that you're not just passionate about online selling but also savvy about how to maximise profits.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or went above and beyond for a customer. This role is all about creating a great online shopping experience, so demonstrating your skills here is key.
✨Be Organised and Proactive
Since this role involves managing listings and dispatching goods, highlight your organisational skills. Share specific strategies you use to prioritise tasks and stay on top of your workload. A proactive attitude will impress the interviewers and show that you can work independently.
✨Research and Identify Trends
Before the interview, take some time to research current trends in pre-loved items and online selling. Being able to discuss what’s hot in the market will demonstrate your commercial awareness and passion for the role. Plus, it shows that you’re ready to contribute to maximising income through online sales.
