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- Tasks: Support our mission by managing shop operations and leading a team of volunteers.
- Company: Join Woodgreen, a charity dedicated to helping pets find loving homes.
- Benefits: Competitive salary, generous holiday allowance, and the chance to make a difference.
- Other info: Flexible working hours with opportunities for additional shifts.
- Why this job: Be part of an award-winning team and help pets in need while gaining valuable experience.
- Qualifications: Experience in customer service and a passion for sustainability and teamwork.
The predicted salary is between 13988 - 13988 £ per year.
Would you like to support Woodgreen in achieving its goal of helping people and their pets? Do you enjoy working in a busy fast-paced environment to maximise sales through high standards of customer service? Joining Woodgreen as part of our dynamic Retail team, you will help to raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
As Assistant Shop Manager at our Ely Charity Shop, you will work as part of our shop management team as they continue to strive for excellence. Our community-supported shop is well-stocked with quality clothes, accessories and footwear, and our branch is also well known for our excellent book selection and best-selling book status.
Taking full responsibility in the Shop Manager's absence, alongside your own designated tasks you will:
- Maintain continual high standards of shop presentation, back of house operations and customer service.
- Present and maintain the highest standards of shop and window merchandising and visual layout.
- Recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers.
- Ensure maximum stock availability through the processing of donations received in the shop.
- Be responsible for compliance, record keeping and cash handling.
- Be a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause.
If you have:
- Supervisory experience in a customer-facing role
- A commercial and adaptable outlook to new ideas
- A passion for sustainability
- A compassionate approach to developing your team
- An ambitious and enthusiastic attitude
- A results-driven focus to ensure the right outcome for your shop
- Adaptability in changing situations and the ability to work effectively independently
We would love to hear from you! This opportunity has a working pattern of 20 hours a week working on either a Monday, Wednesday, Friday and Sunday or Tuesday, Thursday and Saturday. The salary for this position is £13,988 per annum (equivalent to £13.45 per hour). It is important to note that as Woodgreen Charity Shops are open 7 days a week, there may be the opportunity, from time to time, to provide cover to support holiday or absences for your Shop Management team or area should you wish to do so.
This competitive salary will be complemented by pro rata equivalent of 36 days annual leave per year (inclusive of...
Assistant Shop Manager - Ely in London employer: Wood Green
Contact Detail:
Wood Green Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Ely in London
✨Tip Number 1
Get to know the company! Research Woodgreen and its mission. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about helping pets and their owners.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see that you can maintain high standards and create a welcoming environment in our shop.
✨Tip Number 3
Show off your leadership chops! If you’ve got experience managing a team, share those stories. We’re looking for someone who can motivate and support volunteers, so let us know how you’ve done that in the past.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, ask us about the team, the shop’s goals, or even the best-selling books. It shows you’re engaged and ready to jump in with both feet!
We think you need these skills to ace Assistant Shop Manager - Ely in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping people and their pets shine through in your application. Share any relevant experiences that highlight your commitment to customer service and community engagement.
Tailor Your CV: Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your supervisory experience and any skills that align with our mission at Woodgreen. We want to know how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be sure to mention your adaptability, results-driven focus, and any creative ideas you have for enhancing our shop's performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic Retail team!
How to prepare for a job interview at Wood Green
✨Know Your Stuff
Before the interview, make sure you research Woodgreen and its mission. Understand their goals, especially how they support pets and their owners. This will show your genuine interest in the role and help you connect your values with theirs.
✨Showcase Your Experience
Be ready to discuss your supervisory experience in customer-facing roles. Prepare specific examples of how you've motivated a team or improved customer service. This will demonstrate your capability to handle the responsibilities of an Assistant Shop Manager.
✨Emphasise Your Passion for Sustainability
Since Woodgreen values sustainability, share your thoughts on this topic. Talk about any relevant experiences or initiatives you've been involved in that align with sustainable practices. This will highlight your fit for the organisation's ethos.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the shop's community engagement strategies or how they support their volunteers. This shows you're not just interested in the job, but also in contributing to the team's success.